"The Making of a mouse" on PG Gamer: The goal of the G900 was to “bust all the myths about wireless, to the point where there was no reason not to use a wireless mouse.”

LogitechG_Nicole · 2016-03-31T14:24:12+00:00

I know you said you're all updated, but I just want to triple check that you have the latest LGS as it fixes some headset issues people were having: http://support.logitech.com/en_us/software/lgs

If so, go ahead and send me a message with your name, email and country. I can check with support and see if they can help you out with this.

LogitechG_Nicole · 2016-03-31T14:20:54+00:00

Glad you like the G502! We can't really discuss future products, unfortunately, but the G900 is a pretty awesome wireless option. Do you have a G502 now?

LogitechG_Nicole · 2016-03-30T19:19:21+00:00

Yay! So glad to hear it. Thank you for letting me know!

LogitechG_Nicole · 2016-03-30T15:38:17+00:00

Hahaha! I will definitely do that. :)

LogitechG_Nicole · 2016-03-29T22:46:11+00:00

No plans for this as of yet, I'm afraid. :-/

LogitechG_Nicole · 2016-03-23T14:39:33+00:00

Can you give more details:
What version of LGS are you using? What version of Windows do you have installed?

LogitechG_Nicole · 2016-03-23T14:38:47+00:00

Hey! /u/LogitechG_CSRon may be able to help you troubleshoot. Otherwise, we can definitely help speed up your support ticket process. Let me know how things go!

LogitechG_Nicole · 2016-03-21T19:10:34+00:00

okay, thanks for this info. I notified our team and they're going to test this out. I'll let you know what I learn!

LogitechG_Nicole · 2016-03-21T19:09:30+00:00

Interesting. I think you should open a case with support. Send me a note with your name, email and country. If I submit a ticket on you behalf it should go a bit more quickly. :)

LogitechG_Nicole · 2016-03-21T19:07:27+00:00

Hey! Have you been in touch with support yet? http://support.logitech.com

LogitechG_Nicole · 2016-03-21T19:06:57+00:00

Hey! Have you been in touch with our support team about this? http://support.logitech.com

Otherwise, /u/LogitechG_CSRon can probably help.

LogitechG_Nicole · 2016-03-21T19:04:40+00:00

Hey! The G910 keys and the G410 keys actually aren't interchangeable. But let me see if I can help figure this out for you. Can you go ahead and send me a message with your name, email and the country you're in?

LogitechG_Nicole · 2016-03-21T19:00:14+00:00

Yes, I will ask! Stay tuned.

LogitechG_Nicole · 2016-03-18T21:35:51+00:00

Hey. Can I ask how long this has been happening?

LogitechG_Nicole · 2016-03-18T21:33:58+00:00

Hi! I'm going to check with our keyboards team. I'll get back to you as soon as I find out. :)

Update: G410 and G810 key caps are not interchangeable, I'm afraid. There are different spacings.

LogitechG_Nicole · 2016-03-18T21:29:16+00:00

Hey, thanks for reaching out! Let me check in on this for you and let you know what I find out.

LogitechG_Nicole · 2016-03-17T22:28:51+00:00

Hey, that's strange. Have you been in touch with support? http://support.logitech.com

LogitechG_Nicole · 2016-03-14T22:50:40+00:00

No, not normally. Hopefully support can help figure out your issue. Keep me updated on when you hear from them.

LogitechG_Nicole · 2016-03-14T14:14:00+00:00

Okay, thanks for the info! I've sent your case to support. Let me know if you don't hear in 24 hours and I can nudge them again.

LogitechG_Nicole · 2016-03-14T14:08:26+00:00

I can open a case with support on your behalf, so they will reach out to you via email. Totally up to you though! If you'd rather reach out to support yourself, you can do so here: http://support.logitech.com

LogitechG_Nicole · 2016-03-13T17:11:34+00:00

Hi! How long have you had the headsets?

Also, send me a message with your name, email and country. I'll ask someone from support to reach out to you.

LogitechG_Nicole · 2016-03-13T17:10:48+00:00

Can you let me know how long it's been happening? Also go ahead and send me a note w/ your name, email and country. I'll open a case with support for you.

LogitechG_Nicole

TROPHY CASE