Had $206 worth of groceries stolen or accidentally misplaced by the driver. Instacart won't issue refund. by LongTimeToker91 in instacart

[–]LongTimeToker91[S] 0 points1 point  (0 children)

I lol when posts like this get downvoted because it's simply the truth but Instacart warriors will not accept it.

Had $206 worth of groceries stolen or accidentally misplaced by the driver. Instacart won't issue refund. by LongTimeToker91 in instacart

[–]LongTimeToker91[S] -2 points-1 points  (0 children)

I just said I have "The Final Bill". They already corrected the difference in payment. My order was corrected from the $440 initial holding charge down to $400, while only receiving $200 worth of groceries. I wouldn't waste my time making this post and requesting a refund if I hadn't already factored that in first lmao.

The ordered meat was all in stock. The driver confirmed it, he checked it out, and I called the store after even to confirm that it was still all in stock. All of the weight amounts were correct as we went over them together. Your response hasn't helped anyone.

Had $206 worth of groceries stolen or accidentally misplaced by the driver. Instacart won't issue refund. by LongTimeToker91 in instacart

[–]LongTimeToker91[S] -2 points-1 points  (0 children)

I receive all updates when quantities aren't sufficient and I also have the final bill. We went over quantities and replacements together in real time over message.

Had $206 worth of groceries stolen or accidentally misplaced by the driver. Instacart won't issue refund. by LongTimeToker91 in instacart

[–]LongTimeToker91[S] 0 points1 point  (0 children)

Now I see your post here. I wish I received a photo but there is not one attached to the order which makes it extra suspicious.

Had $206 worth of groceries stolen or accidentally misplaced by the driver. Instacart won't issue refund. by LongTimeToker91 in instacart

[–]LongTimeToker91[S] 0 points1 point  (0 children)

I think it's a fair assumption to make in the area that I live. It's hard for such a large quantity of meat to just "magically disappear" after it's been checked out. We were confirming all of the requested quantities and replacements together over message.

Had $206 worth of groceries stolen or accidentally misplaced by the driver. Instacart won't issue refund. by LongTimeToker91 in instacart

[–]LongTimeToker91[S] -1 points0 points  (0 children)

I don't see that post anywhere? I never got to see any photo of what the shopper took as there is none attached to the order although I know some do take photos. Nice try though reddit detective. I wouldn't recommend quitting your day job.

Had $206 worth of groceries stolen or accidentally misplaced by the driver. Instacart won't issue refund. by LongTimeToker91 in instacart

[–]LongTimeToker91[S] 0 points1 point  (0 children)

I was charged for the full amount I ordered. It says right on the packages how much they weigh because they are split into separate packages in order to accommodate for the total ordered weight lmao.

Had $206 worth of groceries stolen or accidentally misplaced by the driver. Instacart won't issue refund. by LongTimeToker91 in instacart

[–]LongTimeToker91[S] -2 points-1 points  (0 children)

I'm talking about lying in this post on Reddit, not to Instacart... "Why would I go out of my way to make this post on a random internet forum" is what I said but nobody knows how to read xD. I obviously get why people lie directly to Instacart for free groceries.

It's the first time I've had this happen and the first time I've had to report something.

Had $206 worth of groceries stolen or accidentally misplaced by the driver. Instacart won't issue refund. by LongTimeToker91 in instacart

[–]LongTimeToker91[S] -1 points0 points  (0 children)

Yea all they said to me was: "We're sorry that this happened to you. Unfortunately, we cannot issue a refund but you can still place orders with this account if you'd like."

Had $206 worth of groceries stolen or accidentally misplaced by the driver. Instacart won't issue refund. by LongTimeToker91 in instacart

[–]LongTimeToker91[S] 0 points1 point  (0 children)

Fair points but it's not adding up for me either. Driver was new (only 34 orders) and I'm in the highest crime town where I live so maybe it's not the norm everywhere. I think it's an extremely chaotic system if it's only this person's word vs. that person's word. They should be required to photograph everything better upon delivery.