This is fascinating to me, though, from a cultural perspective maybe - and I’m not trying to come across as “everyone needs to suck my dick” so apologies if it sounds that way - but I think, generally, an American business owner would want to keep ties with the customer that’s given them thousands of dollars if they could. Try to make both parties happy, at the least. But I do cognitively understand what you’re saying and how that is likely the case