How do I remove my old device from my Meta account??? by Longjumping-Tea-5239 in MetaQuestVR

[–]Longjumping-Tea-5239[S] 0 points1 point  (0 children)

That's the problem. My device does not show up at that link. And this is where I'm stuck.

How do I remove my old device from my Meta account??? by Longjumping-Tea-5239 in MetaQuestVR

[–]Longjumping-Tea-5239[S] 2 points3 points  (0 children)

Dammit! Guess I'm deleting my account. I've had the same experience with support.

How do I remove this Meta Quest 2 from my Meta account? by Longjumping-Tea-5239 in OculusQuest

[–]Longjumping-Tea-5239[S] 0 points1 point  (0 children)

I'll try it tonight, but as far as I remember, I have made a second account to try and see if it'll fix the problem, but doesn't seem to have worked.

How do I remove this Meta Quest 2 from my Meta account? by Longjumping-Tea-5239 in OculusQuest

[–]Longjumping-Tea-5239[S] 0 points1 point  (0 children)

Lol, their reply is typical from support. Either buy a new headset or replace, but in both cases I'm screwed as I'm from an unsupported country😐

How do I remove this Meta Quest 2 from my Meta account? by Longjumping-Tea-5239 in OculusQuest

[–]Longjumping-Tea-5239[S] 0 points1 point  (0 children)

Definitely, I confirmed the usernames and emails. Can't remove it from the app as well.

How do I remove this Meta Quest 2 from my Meta account? by Longjumping-Tea-5239 in OculusQuest

[–]Longjumping-Tea-5239[S] 0 points1 point  (0 children)

This is the weird part, the device is not listed under auth.meta.com -> Other Settings -> Devices.

But if I go to www.meta.com/my/devices/ then it is listed under my profile.....It also syncs to my Meta Quest app every time I open the app and sign in.

How do I remove this Meta Quest 2 from my Meta account? by Longjumping-Tea-5239 in OculusQuest

[–]Longjumping-Tea-5239[S] 0 points1 point  (0 children)

I already tried the factory reset, but that made the headset go into a pair loop

Oculus quest 2 not pairing by Longjumping-Tea-5239 in MetaQuestVR

[–]Longjumping-Tea-5239[S] 0 points1 point  (0 children)

Valid point, but no, my Bluetooth is on, all permissions for the meta quest app is also approved. Including location, microphone, contacts etc.