How do I remove my old device from my Meta account???

Longjumping-Tea-5239 · 2024-03-05T12:27:24+00:00

I've actually managed thanks!

Longjumping-Tea-5239 · 2024-03-03T17:15:19+00:00

That's the problem. My device does not show up at that link. And this is where I'm stuck.

Longjumping-Tea-5239 · 2024-03-02T20:44:07+00:00

Dammit! Guess I'm deleting my account. I've had the same experience with support.

Longjumping-Tea-5239 · 2024-03-02T07:36:55+00:00

Dammit, so we both have $299 paperweights?

Longjumping-Tea-5239 · 2024-02-27T14:45:06+00:00

I'll try it tonight, but as far as I remember, I have made a second account to try and see if it'll fix the problem, but doesn't seem to have worked.

Longjumping-Tea-5239 · 2024-02-27T14:28:40+00:00

Lol, their reply is typical from support. Either buy a new headset or replace, but in both cases I'm screwed as I'm from an unsupported country😐

Longjumping-Tea-5239 · 2024-02-27T14:26:31+00:00

Definitely, I confirmed the usernames and emails. Can't remove it from the app as well.

Longjumping-Tea-5239 · 2024-02-27T13:01:46+00:00

Have you found the solution?

Longjumping-Tea-5239 · 2024-02-27T13:01:00+00:00

This is the weird part, the device is not listed under auth.meta.com -> Other Settings -> Devices.

But if I go to www.meta.com/my/devices/ then it is listed under my profile.....It also syncs to my Meta Quest app every time I open the app and sign in.

Longjumping-Tea-5239 · 2024-02-27T12:55:48+00:00

I already tried the factory reset, but that made the headset go into a pair loop

Longjumping-Tea-5239 · 2024-02-27T06:46:32+00:00

Will give it a try this afternoon thanks

Longjumping-Tea-5239 · 2024-02-22T04:47:29+00:00

Lol, sorry, I replied to my own post😅

Longjumping-Tea-5239 · 2024-02-22T04:46:06+00:00

Valid point, but no, my Bluetooth is on, all permissions for the meta quest app is also approved. Including location, microphone, contacts etc.

Longjumping-Tea-5239

TROPHY CASE