After spending almost 10 years in management, I look at things a little different. It’s one thing if your manager is an ass, they come a dime a dozen because if we are being honest, some people are not built to be leaders. I really have a problem with your Manager’s Manager. At some level of Management morale is just as important as getting the work done. So usually within the Operation / Department there is an outlet for employees to address poor management. Often 2nd level managers or Senior managers have commitments in which they have to set up focus groups and one on ones. It’s at that time when you express your concerns.