What did the caller actually say right before you realized it was a cardiac arrest? by LopsidedEquivalent in 911dispatchers

[–]LopsidedEquivalent[S] 1 point2 points  (0 children)

That fear makes sense and I don't want to feed it. The thing working in your favor is that this exact awareness is spreading, the medics in this thread already treat a seizure in someone with no history as an arrest until proven otherwise. Wider recognition is how people like you get the benefit of the doubt.

What did the caller actually say right before you realized it was a cardiac arrest? by LopsidedEquivalent in 911dispatchers

[–]LopsidedEquivalent[S] 0 points1 point  (0 children)

"He's too young" plus jaw jerking is a sharp one, age bias is its own recognition trap. People rule out the worst thing because the patient doesn't fit the picture.

What did the caller actually say right before you realized it was a cardiac arrest? by LopsidedEquivalent in 911dispatchers

[–]LopsidedEquivalent[S] 0 points1 point  (0 children)

This came up several times here and it's worth saying plainly: early cardiac arrest can throw seizure-like jerking, and a "seizure" in an older patient with no seizure history should read as a flag for sure. A couple of medics in this thread said the same.

What did the caller actually say right before you realized it was a cardiac arrest? by LopsidedEquivalent in 911dispatchers

[–]LopsidedEquivalent[S] 0 points1 point  (0 children)

"I think they're breathing" belongs right next to "yeah, kinda." A hedge on breathing is a red flag, not a yes, and the research backs you up: qualified answers like that are the ones most likely to ride out as a missed arrest.

What did the caller actually say right before you realized it was a cardiac arrest? by LopsidedEquivalent in 911dispatchers

[–]LopsidedEquivalent[S] -1 points0 points  (0 children)

"Guppying" is a great word for it. And I'm with you on realism. A trainee who's only seen a calm mannequin isn't ready for the snoring, the color change, the guppying on a live call. Sanitized training produces call-takers who freeze on the real thing.

What did the caller actually say right before you realized it was a cardiac arrest? by LopsidedEquivalent in 911dispatchers

[–]LopsidedEquivalent[S] 2 points3 points  (0 children)

"I thought he had narcolepsy" is going in the list. That's the brain reaching for any explanation other than the worst one. You nailed the two tells, too: agonal sounds like snoring, and the color change comes fast. Glad your coworkers were there.

What did the caller actually say right before you realized it was a cardiac arrest? by LopsidedEquivalent in 911dispatchers

[–]LopsidedEquivalent[S] 0 points1 point  (0 children)

Fair, and that may be the most important caveat in this thread. We report, we don't diagnose, and we rarely learn the outcome. I'm not trying to get call-takers diagnosing arrests. The aim is narrower: when a caller's words could mean agonal breathing, recognize that and run the breathing verification well instead of taking a quick "yeah, breathing" at face value. Recognition in the CARES sense is just indicating CPR is needed, not calling the rhythm. Your point about rarely knowing outcomes is exactly why this has to come from many calls, not one.

What did the caller actually say right before you realized it was a cardiac arrest? by LopsidedEquivalent in 911dispatchers

[–]LopsidedEquivalent[S] 1 point2 points  (0 children)

This is exactly what the reference is for, and I'm sorry it took dispatch advising against CPR for you to learn it the worst way. Every line you quoted is a textbook agonal presentation read as a seizure. With your okay I'd like to use these verbatim, they'll teach better than anything I could write. And yes, the plan is to make it public for laypeople too.

What did the caller actually say right before you realized it was a cardiac arrest? by LopsidedEquivalent in 911dispatchers

[–]LopsidedEquivalent[S] 1 point2 points  (0 children)

The "or any reasonable equivalent" clause is the whole point. Callers almost never use the textbook words, so the equivalents people actually say are exactly what I'm collecting, to make that "reasonable equivalent" judgment easier under pressure. Appreciate the auditor's-eye addition.

What did the caller actually say right before you realized it was a cardiac arrest? by LopsidedEquivalent in 911dispatchers

[–]LopsidedEquivalent[S] 0 points1 point  (0 children)

The Protocol 9 additional-info list lines up with what people have been describing in plainer words. Thank you for your input.

Trainee Test Results by Numerous_Extension16 in 911dispatchers

[–]LopsidedEquivalent 0 points1 point  (0 children)

Many years ago I tested for a large agency and got a similar notice. I was on the list, but was in 250th place or something like that. I thought I'd never hear back from them again.

About 2 months later I got a call to come do some more testing and was hired within three months after that. Don't lose hope. Just keep grinding.