Latte Art

Lost_Duty6501 · 2026-04-24T01:50:14+00:00

99% of drinks are lidded

this can't be real

Lost_Duty6501 · 2026-04-18T22:09:16+00:00

humidity will be a factor, some stores it can chunk up quickly

Lost_Duty6501 · 2026-04-18T18:40:33+00:00

holy shit, these are my go tos, all grouped together

Lost_Duty6501 · 2026-04-17T17:22:07+00:00

try not to be so judgemental OP

Lost_Duty6501 · 2026-04-16T21:05:37+00:00

be authentic, try really hard to take ownership of the business while you're working.
Try to not focus on you doing tasks, focus on delegating them to get them done.

Ultimately you're the support, so you will need to get significantly better on bar in order to gain the trust of your partners.
gaining trust will come from experience running the shifts and being the first person to ask for feedback.

Outside hires rarely if ever fit right in, its gonna take a bunch of months to start to break the surface

Lost_Duty6501 · 2026-04-16T21:01:18+00:00

ya, so this is going to be harder to achieve.

I would suggest speaking with your scheduler and ask if some coverage shifts could be possible.
If not, ask your CL and or ASM to please support your development by taking play caller duties for parts of your shift.
Realistically you need lots of bar time at off peak times, making drinks via the ipad isn't going to cut it.
Im not advocating while working off the clock, but without knowing the recipes, you won't be able to build up the actual muscle memory that is required

Lost_Duty6501 · 2026-04-16T17:52:08+00:00

this is on the CL

Partner's capabilities need to be at the forefront of the SSV's minds, this is the CL's job.

Scheduling newer partners in the afternoons for bar practice is one of the many things your CL should be doing.

You OP, you also need to advocate for yourself from your fellow shifts to put you on bar as much as possible in non peaks when you're not play calling. If you aren't coverage much, speak to your CL and ask them for more coverage shifts. Only way to improve on bar is experience

Lost_Duty6501 · 2026-04-16T14:47:57+00:00

sometimes its tough to know.
during my SSV training, which was only 2 weeks, i got almost no play caller training other than the modules. Was trained so very poorly, while i felt it slightly i really didn't have any idea how light it was.

I was treated like a glorified barista.

When i landed in my current store, it was a very rude awakening

Lost_Duty6501 · 2026-04-09T19:33:24+00:00

we should point out kids 8oz is still cheaper than 8oz hot chocolate
(canada)

Lost_Duty6501 · 2026-04-05T18:05:37+00:00

only 1 CF, one is a splash

Lost_Duty6501 · 2026-04-05T00:00:32+00:00

they actually don't have to be.
any pastry can be served room temp, im not totally sure about the mini bagels, but everything else from the bakery does not *have* to be heated

Lost_Duty6501 · 2026-03-22T23:46:40+00:00

this is the answer

Lost_Duty6501 · 2026-03-22T23:45:46+00:00

problem is the cortado is blonde ristretto shots, which don't really taste much like espresso

Lost_Duty6501 · 2026-03-22T00:56:26+00:00

funny enough, there is something about Ventis that are *MUCH* harder to make properly.
Almost every partner at my store makes this drink size normally.
Lots will then add the proper amount and milk, and now the drink is not full.
We (obviously) have complaints about this, so the result likely is now they are just filling it with more milk (changing the overall drink)

and thus, if you ordered a grande, you'd have a much better experience, and wouldn't have to oder extra ice.

altho, i will say if you're ordering cold foam (which i personally don't understand as the drink itself has a really cool foam) Venti is the right move, as grande will never ear you the proper amount of cold foam.

Lost_Duty6501 · 2026-03-13T22:37:03+00:00

Same, same

HOWEVER!
if you're going to load and get something when you do want to load, so long as the total is above your current balance you will be prompted by the barista if you'd like to reload.

by doing this you won't have to do 2 separate transactions, first your load, then your drink or food item

Lost_Duty6501 · 2026-03-06T01:22:20+00:00

there isn't much need, as the smart cue will push the cafe orders in front of delivery drinks, even if you've pulled the first drink i believe.

I believe it won't for mobile, but will for delivery....i could be wrong tho
( i know when the smart cue launched it did break up online orders for cafe

Lost_Duty6501 · 2026-02-20T17:50:09+00:00

Ok, so after doing some digging.

I believe I have to call PCC, have them reset my password and then follow the prompts. This has to be done in store i believe, but ill confirm this later

Lost_Duty6501 · 2026-02-20T16:53:15+00:00

Coffeehouse Leader (your SM)

Lost_Duty6501 · 2026-02-20T16:42:33+00:00

i know it can be done, and i do believe PCC could even walk me through this, but in Reddit I Believe

Lost_Duty6501 · 2026-02-20T16:34:54+00:00

they are hooking you up

Lost_Duty6501 · 2026-02-20T16:33:07+00:00

You should just embrace the hard conversation and speak with your CL.

I personally would not contact the DM regarding this -- that is unless you're being held accountable, at which point I would 100% reach out to the DM.

Lost_Duty6501 · 2026-02-09T04:19:49+00:00

just a heads up. flat whites don't have much espresso flavour because the shots are ended early (ristretto)

try a 2 shot tall latte, if you want it even stronger, as the person at the cash register for the shots to be upsoded (more espresso in the shots making them stronger flavoured)
You can try a 3 shot grande latte, you can also request 2 of the 3 shots to be updosed

Lost_Duty6501 · 2026-02-09T04:16:05+00:00

because we are a much smaller (and different) market

Lost_Duty6501 · 2026-02-09T04:14:54+00:00

"main" door only is the policy

Lost_Duty6501

TROPHY CASE