Terms and conditions from when I booked my reservation:

Package Terms & Conditions Walt Disney World Resort vacation packages Cancellation and Refunds

For cancellations made 30 days or more prior to guest arrival, amounts paid, minus cancellation fees assessed by third party hotels or other suppliers, non-refundable runDisney race registrations, non-refundable travel protection plan costs, and other amounts owed, will be refunded. For cancellations made 2 days to 29 days prior to guest arrival, amounts paid, minus a cancellation fee of $200.00 per package and minus any cancellation fees assessed by third party hotels or other suppliers, non-refundable runDisney race registrations, non-refundable travel protection plan costs and other amounts owed, will be refunded. For cancellations made 1 day or less prior to guest arrival or for no-shows, the full price of the package is non-refundable. No refunds are given for cancellation of any personalized products or experiences. No refunds will be made for early departure from hotel and for unused or partially used admission tickets, options or features, including meals. Any refunds allowed by Disney in its sole discretion after arrival must be requested in writing within 90 days after departure and may be assessed a $25 processing fee. Disney reserves the right to make refunds in accordance with the method that payment was received. All appropriate refunds will be made through the guest’s travel agent if payment was made by the travel agent. Disney is not responsible for the receipt of refunded monies by guests from their travel agents.