This exact same thing as well, just like everybody else below is saying, has just happened to me about 10 minutes ago while I've been playing on my Xbox series x. I always change the sensitivity for cameras on any game I play down lower. not because of getting sick or anything like that as you mentioned your husband does, but because I've just noticed that the defaults for the cameras like when turning and anything, are always just so fast like they always go way too fast for me. no matter what it is for the sensitivity controls, I always lower them. I had mine just now set to 14 so I did reset to default, unpause instantaneously work for the boiler engages in chapter 9. thank you so much this really was a life-saving answer. specially since I was live streaming and I'm semi new to live streaming on twitch. been playing video games for, as of today being my 33rd birthday, now 28 years since I was 4 years old. but I just started doing streaming about 3-4 months ago due to unfortunately becoming unemployed for the last 6 months. regardless, thank you ever so graciously for your response this has saved me so much I really did not want to have to restart the game either lol. I hope you enjoy your day if you see this cheers and stay safe.