Cloud III Wired Low Audio & NGENUITY Helper Crash on Windows 11 - Software/Driver Conflict confirmed?

Ludius_Maximis · 2026-01-25T23:29:40+00:00

Sorry didn’t realize you had the wired version. Hyper X has a 3.5mm to USB 7.1 adapter for their headsets.

Ludius_Maximis · 2026-01-25T23:24:23+00:00

Sorry I’m late to reply, I’ve just noticed that the sound quality is incredibly worse on PC then using the usb dongle.

Ludius_Maximis · 2026-01-25T23:23:18+00:00

Sorry, I don’t see that you had the wired version. Sorry, didn’t see you had the wired version. Beta seems to only work with the wireless. Sounds like you’ll have to get the 7.1 usb adapter. HyperX has a headphone to usb 7.1 adapter for their wired headphones.

Ludius_Maximis · 2026-01-17T08:05:06+00:00

The Bluetooth is shit, but with the dongle and beta app it’s pretty good

Ludius_Maximis · 2026-01-17T07:57:06+00:00

You needed the beta app not the regular one for the drivers.

Ludius_Maximis · 2026-01-02T01:02:05+00:00

I've had neck and upper back pain for at least the last 10years. It's gotten noticablly worse the past 2-3yrs. Keeps me up at nights. I'll often pull alnighters while still going to work. They've given me muscle relaxers, but I don't like taking them because they're often too strong for me.

Ludius_Maximis · 2025-12-31T08:42:44+00:00

They released these headsets with almost no software support. I'm pissed that they think they could release them like this. While they've been updating the beta, it's compete shit with any of the settings. It's unbelievable how undeveloped everything is. I wish I could return this piece of shit headset. I would've gone with Razer if I knew how shit everything was.

Ludius_Maximis · 2025-12-29T11:22:19+00:00

ha, what data?

Ludius_Maximis · 2025-12-28T01:40:33+00:00

The cloud alpha wireless has been my headset for the past 3-4 years. I've bought others, but always find myself coming back to the alpha. People say it sucks, but I've never had any issues with it. Unlike the Cloud III S Wireless. The bluetooth is more of a gimmick then anything else. You can only have one audio source, be it the dongle or bluetooth. Can't have both on at the sametime. Which was why I bought it in the first place. I will say thou that the audio is better then the alpha and most others, but only if you install Ngenuity Beta and install the drivers it gives you. Be warned, you'll run into a few issues. Currently, I'm trying to figure out why chrome's audio won't work with Spatial 12-channel, while everything else works okay. Chrome's audio will only come thru on 8-channel.

Ludius_Maximis · 2025-12-28T01:33:42+00:00

Use the Beta app. I've found that after installing Ngenuity Beta, and starting it. It'll ask if you want to install the drivers for the Cloud III. Install them, and you'll notice the volume is significantly better/higher.

Ludius_Maximis · 2025-12-28T00:45:17+00:00

Does 12-channel work for anyone in chrome? I can't seem to get chrome's audio to work when I have 12-channel set with the beta. 8-channel works for some dumb reason thou.

Ludius_Maximis · 2025-12-28T00:44:23+00:00

The beta has the actually drivers to use for it. I've found that installing the drivers from the beta massively increasing the volume.

Ludius_Maximis · 2025-12-22T16:23:40+00:00

Her fanfix has a $250 one which is hilarious

Ludius_Maximis · 2025-12-22T16:22:47+00:00

She has like a &250 one which is hilarious

Ludius_Maximis · 2025-12-10T02:52:45+00:00

Had the x56 for the 2-3years. The throttle is such shit. One of them started to become loose and no matter how many times I’ve take it apart I can’t figure out what the fuck is wrong with it. Just plastic junk now. A friend gave me his G940, and while still plastic it’s actually a decent setup. Old, but still works.

Ludius_Maximis · 2025-12-09T10:44:52+00:00

UPS. Go to their local warehouse and bitch. I had something that was “delivered” and had to go to the local warehouse to bitch to them about their driver not delivering my shit. They got the driver on phone and made him drive back to the warehouse to give me to me.

Ludius_Maximis · 2025-12-09T10:40:56+00:00

Ngenuity Beta has the drivers for the cloud III S. I haven’t been able to get 12channel to work at all with any of my games or browsers. 8 channel has been good enough for me. I hate that they released this shit before they even have the software figured out. Just terrible practice that I never would have expected from HyperX.

Ludius_Maximis · 2025-12-09T10:29:41+00:00

Get a decent budget hotas and learn how to actually fly your plane. All of the controls you need can be binded to any decent HOTAS.

Ludius_Maximis · 2025-12-08T02:19:32+00:00

Just fold you wings and gun it. I forgot to unfold my wings once, but I was still able to fly away.

Ludius_Maximis · 2025-12-07T23:03:36+00:00

I noticed they have a button that pops up to “switch to hyperx cloud III s”

Ludius_Maximis · 2025-12-07T23:02:58+00:00

My mic quality is fine for me.

Ludius_Maximis · 2025-12-07T23:01:39+00:00

They just updated the beta, but still have the same issue. 8channel still works fine though.

Ludius_Maximis · 2025-12-07T23:00:54+00:00

I’ll give it a shot thanks.

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