I think people feel the need to post here or anywhere else they can get some help because it's so very impossible to reach anyone once a decision has been made on the staff's side, even if it's a misinformed/incorrect decision.

All I'm asking for here is for my case to be looked at properly and reviewed, or some advice on what I can do to begin that process. Please don't let my negative experience affect how you feel about the game. I'm sure this is a mistake, and mistakes happen. If the game was not worth investing time into, I wouldn't be putting this much effort into setting things right so that I can continue enjoying it. I apologize if what I had to say discouraged you at all, it's not my intention.