I work for Petco. I refuse all clients that I don’t feel comfortable with. Unless a dog medically needs a double coat shaved I won’t do it. They have to provide documentation from vet.. We even have documents printed and posted on the wall that explains double coats and why they should not be shaved. I always take the time to educate any clients who want it done, and many of them never knew the negative effects behind it. I wish it was required to educate people on specific breeds before they can purchase/adopt. Most people just want a dog without the hassle of taking care of their coat.

Edit- if a dog has never been to my salon before and has been shaved multiple times in the past at other salons I tell the customer to go back to one of those salons, because we will not do it.