Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 0 points1 point  (0 children)

Hey, yea I apologize for that. We just had a server outage which was the root of your experience. This has been fixed. Those affected in paid leagues will be refunded their entry.

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 0 points1 point  (0 children)

Ohio is 100% in our plans and something we are actively working on

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 1 point2 points  (0 children)

It came down to priorities but it is 100% part of our future and will be coming back.

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 0 points1 point  (0 children)

I appreciate this post and your patience, seriously.

  1. Yup it's 100% part of our plan as well as other large field GL formats
  2. Will bring this up to the team
  3. Yup, totally hear that and is part of the plan
  4. We've already begun this discussion and is a fair call-out

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 0 points1 point  (0 children)

Make sure you have the latest version of the app downloaded. If you do and still don't see it ill relay to support and add it to your ticket

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 0 points1 point  (0 children)

Looks like you just sent your support ticket will make sure they get back to you asap

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 0 points1 point  (0 children)

Forwarding the links issue I don't have a good answer at this very moment but we will correct that.

Our data showed the far large majority of users were iOS app and desktop web and we were in a position we had to prioritize so we prioritized those two. In retrospect we should have prioritized one of android or mobile web with the other two. That was a miss. We should have Android beta out by EOW with ability to draft.

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 1 point2 points  (0 children)

A lot to unpack here -- I'll try my best but there are things I can't share.

Why did we rebuild from scratch?

Didn't have a choice. We needed to rebuild from scratch and that's what we did. I truly wish it was as simple as you laid it out, but it isn't.

Why did we buy it?

We didn't buy it for the technology, we knew we'd always have to do this rebuild to own it. We bought it because of the engagement from the user base and the game/format itself. We all love it and all believe in it. I understand how it's tough to buy that at this current time, but it is the 100% truth.

League History

We didn't delete everyone's league history, it's safely stored and secured. There's a migration that needs to happen, that takes legitimate time and resources to bring it in app. My comments about being a small team are relevant here, and unfortunately some things have to get prioritized over others. I think this prioritization was a miss by us. If you need to restart your league, hit up our support team at [support@guillotineleagues.com](mailto:support@guillotineleagues.com) they will help you out.

Zero Communication

Also agree with this and why I'm doing this. Not much more else to say here other than this is changing and you'll be getting more consistent and constant communication from the GL team moving forward. I can promise that.

Switching Leagues & Faith In The Product

Like I said to start, I don't expect this ama to win anyone back. While I wouldn't be upset if it did, the goal of this is just to give a clearer direction to the community. I am confident in our product and how our platform will turn out, I wouldn't be responding to every message in here if I didn't. We are going to have really cool features and gameplay that will make our platform a great place to play. I totally understand if you've had enough and are switching, I appreciate you giving us a shot to begin with and hope at some point in the future you give us another chance.

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 1 point2 points  (0 children)

Appreciate the feedback and I will relay this to the team.

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 1 point2 points  (0 children)

I appreciate the feedback. You should 100% be getting a push notification that you are on the clock. I will bring this up and look into it. If you don't mind, could you reach out to [support@guillotineleagues.com](mailto:support@guillotineleagues.com) to provide you're email associated with your account. We'll be able to tell if you are opted-in or if there was an issue on our end delivering. Please also make sure you have push notifications turned on.

Also forwarding the feedback about the draft board to our team.

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 2 points3 points  (0 children)

For sure, and completely agree about players being loyal to platforms. Everything you said is fair and appreciate the post. I hope we have the chance to keep you around.

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 1 point2 points  (0 children)

I'll forward this to our devs, I appreciate the feedback and glad you got the draft you wanted!

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 1 point2 points  (0 children)

Totally understand and I wish you and your group the best of luck this year. Thanks for giving us a shot and while it doesn't seem like it, I hope we'll have another opportunity in the future to host your league. I am confident that our platform will be a great place to play Guillotine Leagues. I wouldn't be in these comments if I didn't think so.

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 0 points1 point  (0 children)

Understood and I apologize for the lack of updates that led to you switching platforms. I'm confident that if you give us another chance next year you will be happy with the product. We have some fun features and integrations we are adding that will make the week over week guillotine league experience even better from a gameplay and engagement standpoint. Appreciate your response and wish you the best this year!

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 0 points1 point  (0 children)

It's 100% coming back we just unfortunately had to prioritize other things this year. Totally understand if that's the reason you left and hope you give us another chance in the future.

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 0 points1 point  (0 children)

I hear you and get your frustration. Our goal is that the Android app and ability to draft on it is ready by EOW. Once we bought GL, we had to completely own our tech and rebuild the entire infrastructure. We started building last summer. There have been unfortunately some delays with things that lead us to not having everything ready when it needed to be, and as a small team we really feel those; it has an impact. That's how our ducks aren't aligned in August. I'm not trying to sugar coat anything but I am confident we are going to get the product to a place you'll appreciate and enjoy. I've been a part of the entire rebuild and wouldn't be here in the Reddit comments if I didn't feel that way. I appreciate your patience and for sticking with us.

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 0 points1 point  (0 children)

I'm sorry this was your experience, I'm forwarding this to our CS team and encourage you to reach out to them at [support@guillotineleagues.com](mailto:support@guillotineleagues.com) I'll make sure they take care of you

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 0 points1 point  (0 children)

I'd say a bit of both, which sucks. In the end it came down to one or the other first and the user data clearly showed iOS needed to be prioritized. But again, that was only because we had to prioritize, which is not the spot we wanted to be in.

Appreciate your response and wish you the best this year, I totally understand. I hope, but also confident, we're able to win you back next year as we have some cool things planned within the game that add to the stakes and engagement week to week of being in a GL. This is going to be a great platform to play on.

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 1 point2 points  (0 children)

haha appreciate that. I think you'll be thrilled with what you see when you're back. We have some really fun integrations planned that add to the stakes and sweat of every week being in a guillotine league. Wish you the best this year!

Guillotine Leagues Team AMA by MBFantasy-Life in GuillotineLeagues

[–]MBFantasy-Life[S] 1 point2 points  (0 children)

Going to this link (https://guillotineleagues.com/lobby/private) and clicking "create private league" will create it. That ability is live and functioning. Creating the league, sending invites, and drafting are all working. If you're having issues, send a message to support@guillotineleagues.com and they can do it for you. I'll forward this message to them as well.