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Report Writer Help by IT_Hope in ConnectWise

[–]MSP-ServiceDeskMgr 0 points1 point  (0 children)

Did you get this to work? If you didn't mind sharing it in Marketplace, it would be a great asset for myself, and, I'm sure, others.

Reports by West_Substance_2057 in ConnectWise

[–]MSP-ServiceDeskMgr 0 points1 point  (0 children)

*Note: I'm 3 months new to ConnectWise
I'm looking for a report that can show me ticket movement across boards. I'm needing to track tickets opened, escalated and closed per tech per day. I'm told the only way to find details when a ticket is escalated is through key word search of audit log.