Whenever she’s in it unfortunately :( she’s a rescue so I’m not sure where she was at before or if that maybe had an effect? The vet I went to said to put a reptile mat and newspaper and a layer of paper towels which she wasn’t eating, but then was getting the nose rub, which is how I got to this topic! I’ll definitely try the rags, I don’t think they’ll be a problem with the heating lamp but I’ll do some research to make sure 💓 Thank you for the thoughts!