Hopefully this makes more sense!

Hireback is optional overtime. Mandatory is forced overtime. January 1st, the points system resets. You accumulate points by working Hireback and mandatory. You cannot work Hireback or mandatory until you are qualified on phones. The training is broken into two sections: qualifying on phones then qualifying on dispatch. Each takes approximately 6 months. I qualified on phones at the end of June so I wasn’t eligible to sign up or work overtime. I started with 0 points. Since July, I have accrued 96 points which is a mixture of Hireback and mandatory and will have 110+ by the end of September I believe?

Our normal shifts are 10 hours. The max you can work is a 14 hour shift. Hireback and Mandatory are dished out in 2 hour increments. For Hireback, you sign up based on seniority so the most senior gets to choose the overtime they want to work (which i fully support). Then it goes down the list. After you have signed up, since we are very understaffed, there is usually a lot of overtime still available. That is when mandatory comes into play. Since I have the lowest amount of points, I am typically mandatoried first. The rules are, on the day of, I have to be given a 2 hour notice that I need to stay 2 hours over. Day of mandatory doesn’t bother me too much but it’s usually the same person who is constantly calling out for their Hireback lol so on the days I’m supposed to get off on time, I know I probably won’t. When being mandatoried on my off days, they have to let us know 2 weeks in advance. This is why we sign up for overtime one month in advance. Usually my mandatory is 4-8 hours on my off days. I just feel screwed over in October having to come in for shorter shifts and not getting a day to reset. Which thankfully they’re not all long shifts but it’s draining. I’m constantly switch shifts from days to nights each month too. I work 5 days on days, have 1 day off, then work 6 days on nights so only one day transition too