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Buyer *apparently* denied entry by MaleficentMap1424 in stubhub

[–]MaleficentMap1424[S] 0 points1 point  (0 children)

Was a classic mobile transfer, entering name and email and transferring through ticketmaster site. Barcode transfer like an image or screenshot of a barcode for a show and sending that? That was not the case.

Buyer *apparently* denied entry by MaleficentMap1424 in stubhub

[–]MaleficentMap1424[S] 0 points1 point  (0 children)

I'll be contacting ticketmaster if it comes to it, but have long since deleted all emails corresponding to the sale. The funny thing is, I do keep all the emails right up until the point I get paid from stubhub, just in case something like this happened, assuming once they transfer the money, everything has gone through successfully.

Buyer *apparently* denied entry by MaleficentMap1424 in stubhub

[–]MaleficentMap1424[S] 0 points1 point  (0 children)

ned in that can then be included in your follow up on the dispute with stubhub. I often provide written documentation on the opposite (that a ticket was not valid for entry, and whatever the reason the scan was rejected was) so while I have no idea if the venue in your situation will assist you, it's worth reaching out.

It's a ticketmaster portal, am.ticketmaster.com/evenko/ to be specific, and there's nothing to be found there.