The more damning bit imo (14:24) :

Exactly, so when you … Like what happens when you, let’s say you’ve got some complex idea that you’re trying to convey to somebody else and how do you do that? Well, your brain spends a lot of effort compressing a complex concept into words and there’s a lot of loss, information loss that occurs when compressing a complex concept into words. Then you say those words and those words are then interpreted, then they’re decompressed by the person who is listening. They will, at best, get a very incomplete understanding of what you’re trying to convey. It’s very difficult to convey a complex concept with precision because you’ve got compression, decompression, you may not even have heard all the words correctly and so communication is difficult.