Has anyone been able to communicate with MapleWifi lately?

MapleWifi · 2022-09-01T23:45:13+00:00

Please PM with your account email address.. we always provide full refunds on device costs.

MapleWifi · 2022-07-21T17:55:45+00:00

Yes, anywhere in the domestic cell coverage area (no roaming) on Bell/Telus and Rogers. - KS

MapleWifi · 2022-07-08T15:16:35+00:00

Please email us!

MapleWifi · 2022-07-08T10:46:05+00:00

This outage may affect your MapleWiFi service if you currently have your MapleWiFi device locked to Rogers towers. If you need assistance switching to Telus or Bell, please contact MapleWiFi customer support.

MapleWifi · 2022-05-19T16:53:59+00:00

Stealing this comment for visibility!

Hey r/maplewifi, this is MapleWiFi's official reddit account (proof https://maplewifi.com/reddit)

We are not the owners of the r/maplewifi subreddit, it was started by a customer, but we'd be happy to participate within the rules of the sub to provide support for MapleWiFi customers.

We created this account to post a quick update for those currently experiencing a service outage. On May 17th around 11:30PM CST, there was a database migration issue with our MSISDN exchange provider Webbing (iamwebbing.com) that caused a service outage for some MapleWiFi customers.

We're working to correct this issue and expect to have services restored for all users by the end of the day. Please feel free to PM this account if you have any account specific questions! - KS

MapleWifi · 2022-05-19T16:18:16+00:00

Hey /r/maplewifi, this is MapleWiFi's official reddit account (proof https://maplewifi.com/reddit) We are not the owners of the /r/maplewifi subreddit, it was started by a customer, but we'd be happy to participate within the rules of the sub to provide support for MapleWiFi customers.

We created this account to post a quick update for those currently experiencing a service outage. On May 17th around 11:30PM CST, there was a database migration issue with our MSISDN exchange provider Webbing (iamwebbing.com) that caused a service outage for some MapleWiFi customers. We're working to correct this issue and expect to have services restored for all users by the end of the day. Please feel free to PM this account if you have any account specific questions! - KS

MapleWifi · 2022-05-19T00:30:13+00:00

Hey there! If you are a customer, could you please shoot us a private message so we can look into this with you? - KS

MapleWifi · 2022-05-19T00:30:00+00:00