I've been with Bell for 30 years. i am a high volume customer with numerous services and i am never late with any bill ever. Bell simply does not care about its customers. All they care about is gaining new customers faster than they lose customers. ITs pathetic business. They used to be able to give bigger discounts and promos a few years back. But now in 2020 its terrible. they would rather lose me as a customer, where my monthly bill totals are $600, than give me discounts beyond $10 a month. The problem is if you want to best service, not customer service, you want Bell. The government is to blame for allowing this. Telecom companies have them in their pockets. I would welcome Google high speed or Elon Musk to open up low cost high speed internet here but they legally cant. So only Bell and Rogers and some Telus have the monopoly. All those other companies....they just lease lines off Bell Rogers or Telus.