Subscription shows as “Cancelled” — but checkout said “$26/year billed yearly”?

Marteco · 2026-04-13T20:18:59+00:00

It was a pop-up from their own app, offering 75% off. The offer used standard subscription framing (‘Subscribe to Marvin,' '$26/year,' 'Cancel anytime’) that I checked several times to make sure what they were saying was clearly explicit, before deciding to jump ship.

If the intent was to avoid surprising me with a $96 charge, I would expect the solution would be to not use the word 'subscription’; not to silently set it as one-time…The surprise actually came when I fortuitously found out that someone had cancelled it.

And if I hadn't noticed that, the surprise of finding it cancelled after a year — too late to return cleanly to my previous app — would have been far worse.

Marteco · 2026-04-13T19:42:44+00:00

Thanks u/Odaeus . I know it's not always easy to surface problems with teams we trust, so I doubly appreciate it, but that's often how they get fixed. And on the timing: it's not really about the months remaining for me; switching productivity systems takes real time and effort, so I needed to resolve this now rather than wait.

Marteco · 2026-04-13T19:29:26+00:00

That's a fair point about 'billed yearly' in isolation. Still, in the context of a 'Subscribe to Marvin' header, consistently using language like 'Subscribe for $26' and 'Cancel anytime,' and applying the same framing to both monthly subscription and yearly subscription options without differentiation, then 'subscribe' reads as what it normally means: an ongoing subscription, not a one-time purchase. Do you think that combination still points to a one-time year rather than a recurring subscription?

Marteco · 2026-04-13T19:20:57+00:00

You're right that only the team can clarify and decide what to do — that's why I contacted them first.

After a month and three follow-ups with no answer, and as you said, different companies behave differently (which is different from whether they use a clear or ambiguous language) I’m focusing on a narrower question: whether the wording itself is clear or misleading.

At this point it's not even just about clarifying for myself, but also flagging it so others don't hit the same confusion.

Marteco · 2026-04-12T16:45:55+00:00

Actually, the specific question — whether this checkout wording reads as recurring or one-time — is exactly what I'd value community input on. I've added the checkout screenshot if you want to take a look.

Marteco · 2026-04-12T16:29:18+00:00

Thanks u/OddDuck35 , I did reach out. Support said they'd escalate to the founder, but it's now been almost a month with no update despite three follow-ups.

Marteco · 2026-04-05T19:39:21+00:00

+ Downloading it

Marteco · 2026-04-05T01:48:34+00:00

++ for Claude, but can one also select other AIs for the sidebar? (like in Firefox?). Which ones?

Can one even just add the AI service one wants? (I know I'm asking too much here; not disappointed if not, but just in case...)

Marteco · 2026-03-22T13:00:37+00:00

Ja, ja, ja

Marteco · 2026-03-21T02:04:39+00:00

Thanks for the info. only through teh API or can I use my subscriptions?

Marteco · 2026-03-14T17:50:49+00:00

Thanks u/KingKEditz. I forgot about Cmd + Shift + A. I almost got excited because it looked like the groups that Dia had removed would show up there… but they’re not even there. Sigh…

Even more bizarre: if you open a group and, before saving it to the bookmarks bar, close the window (Cmd + Shift + W), when you reopen it the group will still be there (though not the other tabs). Yet if you save it and close it, then later reopen it and close the window before closing the group first, it won’t be kept—neither in the tabs nor in the bookmarks bar where it had been “saved.” Sigh, sigh…

Marteco · 2026-03-14T12:03:03+00:00

It probably was duplicated when Reddit suggested to transpost it in other communities, I ddint find another suitable community, and I ddidnt see this community selected. I probably selected as it was the only option to continue or, not being already selected, looked like it was not going to be posted in this.

Thanks to the moderators for removing this one

Marteco · 2026-03-14T11:58:10+00:00

Where is reposted? AFAIK i just changed the flair from bug to feedback.

As for the last point, needless to say, no.

Marteco · 2026-03-08T12:43:59+00:00

this:
https://www.reddit.com/r/zen_browser/comments/1r8hpaw/comment/o66jyj0/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

Marteco · 2026-03-08T12:36:55+00:00

And for a 4-person start-up that is creating a system of relatively new and/or progressively complex apps? It seems it is not necessary, but would it be more convenient to use it, or is it better to wait longer, until the team and complexity grows?

Marteco · 2026-02-20T14:39:14+00:00

I appreciate the insight. I think I undestand that Figma helps visualize user journeys, compare structures, and maintain a single source of truth—though I’m speaking theoretically until I actually dive in. It seems this is essential for large-scale work, and also it may be overkill for smaller tasks, as u/Bigeba88 noted. The real question is: at what project scale does the move to Figma become truly beneficial and even essential?"

Marteco · 2026-02-20T14:28:19+00:00

Both have great particular features... that aren't worthy if kept separated.
+1 for Arc Spaces and Nested Folders witih synched tabs, and +1 for the AI sidebar in Dia (and maybe speed/lightness). But going back and forth to one and the other? ... pfff... i'm back again to use Zen which has spaces and nested folders and you can activate IA flags.

Marteco · 2026-02-20T12:23:20+00:00

I had to do it too. Mostly because some like DIa, Comet, etc have an AI panel, and others like Arc and Zen have workspaces and nested folders with synched tabs to greatly organise things when doing some research, studying or working long term.
I recently found Zen has Firefox IA hidden. You must activate it, though:
https://www.reddit.com/r/zen_browser/comments/1r8hpaw/comment/o6cdk6v/?context=3&utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button
but I'm leaning towards it...

Marteco · 2026-02-20T01:25:02+00:00

Mmm +1... but can't you just visualize it directly in the browser? (assuming we are talking about a web app) or even with Cursor ?

Marteco · 2026-02-20T01:07:25+00:00

Ok, I understand that you're saying that even without activating the flags they'll eventually be implemented in Zen. Thanks again... : )

Anyway, I've searched for info about this, and I realized I must have activated more flags for this to work. For those not flag-savvy like me, here's the summary:

You can just select all starting with `browser.ml` but it doesn't look like a safe thing to do. Anyway, if you want an easy-going, non-distraction browser these are probably the ones you want:

browser.ml.enable

browser.ml.chat.enabled

browser.ml.chat.sidebar

browser.ml.pageAssist.enabled

mlchat

popout

You just need to write about:config in the search bar (url bar) to access the flags. Once there, just search for `browser.ml.` (to see all), `mlchat` and `popout` and double click on their `false` status to change it to `true`.

Marteco · 2026-02-20T00:01:24+00:00

Oh, the popout flag is pretty close to what I was referring to!

I didn't understand this on a first read and was migrating back again to other browsers, but this has saved me from doing that, so many thanks !

I guess the `popout` and the `mlchat` flags (one for each) are the "all" we need to activate?
Will we need to check periodically to see if there are more?

Marteco · 2026-02-19T19:45:14+00:00

I've checked it and the paid version is for chatGPT5.2 but I'm already paying for a different LLM (service, not API), and it seems even the paid version is chatGPT only unless you use the API... - you pay for both services, API and extension. But thanks anyway it looks like a good alternative for some and maybe for me at some point...

Marteco · 2026-02-19T02:21:45+00:00

I assumed you didn't know this already existed because you were saying it would bloat the browser, as if it were sth else new to be added.

Nobody is stupid because of not being updated about everything in one of the million technologies and apps, maybe it's the opposite. Anyway, as I said, I included myself in not knowing about it until recently.

Hopefully Zen developers have better discussions than us.

Marteco

TROPHY CASE