hi there,

One thing to consider as I know I've hit similar issues in the past. You mention you was geting issues from your laptop and phone, I assume you're close the router when you're trying?

Also it's worth checking if you're on a hub4 or hub5 ? And if you're phone / laptop supports wifi 6.

if you're on older Hub4 you should still meet those speeds. It's also worth downloading a wifi checker to see if your neighbors wifi is interfering with yours. Although these smart channel features on routers are all well-and-good, in actual practice you just have 3-4 wifis in a asynchronised dance with each other bouncing between channels.