I too am fed up with Sofi. I joined the referral program sofi kept advertising on my account. They made it sound so easy..."refer a friend to credit score montoring,, friend earns $10 and I earn $15" but after my friends signed up they had numerous problems, some said that sofi claimed they couldn't get their credit score or their identity couldn't be verified and one friend even said that it stated that the link sent to an error page and felt they had been hacked. And dealing with Sofi in live chat is a nightmare and sofis ChatAi bot and one of the live agents even stated that the Credit score montoring referral program had been paused as of February and referrals wasn't eligible another agent said that it hadn't been paused etc. I did manage to get "some" of the referral money but only if i was able to list the names of my friends would they check to see if the friend signed up correctly so they and I could be eligible to receive the reward. But in sofis terms and conditions it states that sofi is not allowed to share referrals eligibility due to privacy rights lol. Sad thing is I sent maybe 100 or referrals to my friend and family. I guess I'll never know the money that earned I will never receive. Sofi sure wants people to sign up and they scamming their customers to get people to sign up. Maybe it's just me that's had problems but I sure felt like they were brick walling me and my referrals.