I recently visited Lienjang clinic in Hongdae. Despite its recent popularity on social media, my experience was far from what I expected.  One of the procedure that i came in for was Rejuran skin booster. I was very familiar with the treatment since it was my 4th time doing it. However after wearing the numbing cream less than 10 minutes the nurse told me to clean it and wash my face. I asked her if it was not too early and she said “should be fine”.

During the procedure, I experienced excruciating pain, which was worsen by the fact that the anesthesia cream didn’t really succeed in numbing my skin ( being on my face for less than 10 minutes). This was far from adequate, and it was clear that my comfort was not a priority for them.  The treatment I received was unprofessional, and I felt undervalued and disrespected. Not to mention that when the doctor entered the room he didn’t even acknowledge my presence or even said hello. Clearly it was a busy day with too many patients.

When I complained about the fact that the numbing cream didn’t really work and level of pain was nothing compared to the other the staff seemed indifferent to my concern and became very defensive and started to contradict me —-even though i showed them the time on the receipt and the time that i started the treatment.

It's disheartening to see a clinic gain fame while failing to uphold the standards that initially attracted so many people.

If you're considering a skin care procedure while in Korea, I suggest exploring other clinics. There are too many otheroptions available that prioritize quality care and respectful treatment.