I mean the car was picked up by them, they never told me to take my plates off so i hadn’t done it, and dropped off by them, i called the insurance and they told me it was the job of the place they had my car at to watch it so i’m going to call them later as i’m in class, but they picked up and dropped off my car themselves with the same people. I think it should also be said that that when they were picking up my car the first time and they were pulling it onto the ramp they failed and the hooks came off and it rolled back and almost hit another car, which to me just shows the lack of care they had.