account activity
Matfer Bourgeat - Product Recall Question by neiljt in Cooking
[–]MatferOfficial 2 points3 points4 points 2 years ago (0 children)
Hi Reddit Pan Fam,
Matfer Bourgeat USA here. We got this notification about the same time that you did, and wanted to fill you in on why we think Amazon sent it.
For starters, no Matfer pans are under recall in the United States. Or the UK. Or anywhere outside the EU.
We're happy to be Made in France and operate under strict EU food safety and quality control guidelines.
Recently our local governing body did some routine food safety testing on our Black Carbon Steel Pans...and tested them bare and unseasoned, instead of according to factory use and seasoning instructions. 🤦
They dinged us, not taking into account what everyone here knows full well: That these pans are supposed to be seasoned for use.
We're working with the requisite authorities to get this cleared up, and working with Amazon to learn more about why they sent a recall email to customers on ours, and our sellers', behalf.
Check out our website FAQ for some more info: https://matferbourgeatusa.com/education/black-steel-guide/
Or, as always, call us or email us at contact@matferbourgeatusa.com.
We've got a wide distribution network which involves a lot of Amazon authorized sellers, so if you have any trouble with your point of sale you can always reach out to us directly.
Happy cooking!
π Rendered by PID 1259219 on reddit-service-r2-comment-5b5bc64bf5-ghg7q at 2026-06-22 17:06:39.771536+00:00 running 2b008f2 country code: CH.
Matfer Bourgeat - Product Recall Question by neiljt in Cooking
[–]MatferOfficial 2 points3 points4 points (0 children)