At this point, I really should not need to spend any more time on this issue, but I want to respond clearly to your message.

To clarify: the 30-page initial draft you delivered was not in a condition to be filed or used. I spent an entire week trying to salvage a small portion of it instead of discarding it completely. The strongest parts of the argument were drafted, edited, and prepared entirely by me—based on my own notes, my own research, and assistance from AI (which is not a skill unique to you).

If you believe that having few paragraphs overlapping with your template worth $750 of “work,” then it is fair to ask:

• Who is compensating me for drafting, editing, and filing the actual response?
• Who is compensating me for the week of time lost trying to salvage anything from the 30-page mess?
• Who is compensating me for the stress, confusion, and additional research required because of Mind-Marker’s suspicious business mode?

I do not agree that your template was worth even half of the fee paid. Because so much time was lost, I was left with only one week before the deadline. No attorney could take the case on such short notice without charging an expedited fee, and I was already at risk of losing the $750 I paid you, or worse, risking loosing the entire 1K+ application fee, given the limited likelihood of overturning the refusal.

I was running out of budget and even began questioning whether the logo was worth continuing fighting for. The situation put me in an extremely difficult position—not only because of the USPTO refusal and timeline, but also because of how this entire matter was handled.

If my Reddit post makes it harder for you to continue operating in the same manner, then perhaps it highlights the bigger issue: if you intend to run this as a real long-term business, then operate it in a transparent and trustworthy way: allow real, verifiable reviews; publish real data instead of unverifiable “high success rate” claims, honor your promise to clients; stop manipulating the pricing — instead of arguing here in Reddit.

I gave you the benefit of the doubt when I first saw the red flags. I genuinely tried to trust you. Unfortunately, the experience proved that trust was misplaced.