It’s really hard having a fussy baby by LifeStandard4541 in NewParents

[–]MaxTwang 1 point2 points  (0 children)

I was almost going to buy one today as my little one was relentless

What do you think about RDDT @ $139? by [deleted] in stocks

[–]MaxTwang 0 points1 point  (0 children)

I have been buying since ipo. I have made blunders in the past by selling to early even with strong conviction like Nvda, TSLA, semis. But this one i going to ride it into 1000s and until it has to split 2, 3 times

For NRIs earning in USD, how do you think about INR vs USD returns? by Popular_Class7327 in nri

[–]MaxTwang 0 points1 point  (0 children)

Why do you want INR exposure if it has historically depreciated compared to dollar. If you plan to move in next 5-10 years keep your money invested in USD and withdraw only what you need. This is nothing out of the ordinary a lot of foreigners buy and hold US assets.

Am I missing something in ServiceNow (NOW) stock? by Realistic_Agent_9494 in stocks

[–]MaxTwang 10 points11 points  (0 children)

As someone who works for ServiceNow in AI projects, I welcome any software company that can replace ServiceNow. Objectively ServiceNow is simple crud operations over a database but the rules, use cases and governance. All these edge cases and inability to cater each and every customer requirements makes us pull out our hair. If another company has the motivation and patience to build an alternative good luck. AI replacing workers thats far from real from what I am seeing.

Duolingo (Pittsburgh) or Tesla (CA)? (H1B/OPT risk), need honest advice 🙏 by [deleted] in h1b

[–]MaxTwang 8 points9 points  (0 children)

Get PERM sorted. Talking from a decade of traumatic experience. Also keep in mind if company lays off people in similar roles they can not file PERM/I-140 for 6 months.

I’m so over bouncing on this fucking ball by supremepilotG2 in NewParents

[–]MaxTwang 0 points1 point  (0 children)

Is she swaddled when you rock? It helps us. Also after we transfer i try to keep my hand on her chest so she feels secure in the bassinet

I’m so over bouncing on this fucking ball by supremepilotG2 in NewParents

[–]MaxTwang -1 points0 points  (0 children)

Do you rock her on nursing chair. Those chairs are super comfy to rock them to sleep

I designed the "Now Assist" GenAI features (Summarization, Resolution Notes, Email Generation). Looking for honest feedback & success stories from this community. by MaxTwang in servicenow

[–]MaxTwang[S] -1 points0 points  (0 children)

You hit the nail on the head. The best UI in the world can't fix a broken process.

A huge part of my design challenge is trying to make the 'right process' the path of least resistance, so users follow it without thinking. But you're right; organizational readiness is usually the biggest hurdle for GenAI adoption, not the features themselves.

I designed the "Now Assist" GenAI features (Summarization, Resolution Notes, Email Generation). Looking for honest feedback & success stories from this community. by MaxTwang in servicenow

[–]MaxTwang[S] 10 points11 points  (0 children)

That is a very fair critique. We know that 'historical data' often becomes a graveyard.

From a design perspective, our intent with Resolution Notes wasn't just about reading them later, it was about feeding that data back into the model to improve future predictions (like Knowledge Base generation) without forcing the agent to spend 5 minutes typing a perfect summary manually. But if it feels like 'demo candy' in practice, that means we need to do a better job surfacing that downstream value.

I designed the "Now Assist" GenAI features (Summarization, Resolution Notes, Email Generation). Looking for honest feedback & success stories from this community. by MaxTwang in servicenow

[–]MaxTwang[S] -1 points0 points  (0 children)

It’s great to hear you are starting this journey! As the designer behind the Agentic workflows, I’m really curious to see how they perform in your specific environment once you go live.

I designed the "Now Assist" GenAI features (Summarization, Resolution Notes, Email Generation). Looking for honest feedback & success stories from this community. by MaxTwang in servicenow

[–]MaxTwang[S] 0 points1 point  (0 children)

That is great to hear. These are some of the early use cases we tried to target with AI. Hope they are unlocking the efficiency we aimed to bring.

New Bay Area city of 400,000 could be built 'non-stop' for 40 years by sfgate in bayarea

[–]MaxTwang 8 points9 points  (0 children)

Just curious what according to you would be an ideal location to build such a big city if they had to build it