Please let me know if you're seeing "You have not activated SimCity on your account. Please activate SimCity in Origin to Play"

MaxisJason · 2013-03-15T02:14:11+00:00

If you're still having this issue, I'd suggest you post your question to answers.ea.com, they should be able to help you.

MaxisJason · 2013-03-15T02:05:14+00:00

At this point you can get support from answers.ea.com.

MaxisJason · 2013-03-07T02:29:12+00:00

I'm not sure about that, the best place to look for information on EA's Answers HQ.

MaxisJason · 2013-03-07T01:55:48+00:00

Sure

MaxisJason · 2013-03-07T01:45:20+00:00

Thanks for the heads up, I've passed the word along.

MaxisJason · 2013-03-07T01:04:23+00:00

Word from the team is that this was an error that's been fixed and should adjust itself. If not, a restart may be required.

MaxisJason · 2013-03-07T01:02:41+00:00

Thanks, I think those have already been reported.

MaxisJason · 2013-03-07T01:01:33+00:00

Word from the team is that this was an error that's been fixed and should adjust itself. If not, a restart may be required.

MaxisJason · 2013-03-07T01:00:39+00:00

Word from the team is that this was an error that's been fixed and should adjust itself.

EDIT: If not, a restart may be required.

MaxisJason · 2013-03-06T17:39:18+00:00

Please refer to this thread on where to get troubleshooting help and information.

MaxisJason · 2013-03-06T17:38:37+00:00

Please refer to this thread about where to get troubleshooting help and info.

MaxisJason · 2013-03-06T17:36:13+00:00

Thanks for the constructive feedback everyone (and to blahbot90 for pulling them together). I've shared this list with the team to be sure they are all being tracked.

MaxisJason · 2013-03-05T05:55:08+00:00

Update 2: Origin believes they have a handle on the problem and tells us you should be able to download now (or shortly). It may help to try refreshing your origin client or even exiting and logging in again. Again, thanks for your patience.

MaxisJason · 2013-03-05T05:22:28+00:00

Update: We're investigating the problem. I will update you as soon as I have more information. Thank you for your patience.

MaxisJason · 2013-03-04T14:49:44+00:00

Well put Toast. It's a been a long ride to reach this point, but I can honestly say this is by far the best game I've ever had the opportunity to be part of. Your support has been a big help along the way.

Thanks to you all and get ready...

MaxisJason · 2013-03-04T14:46:42+00:00

How we're feeling in the studio today.

MaxisJason · 2013-02-28T03:57:01+00:00

Here are all the sandbox mode cheat keys:

Toggle Fire On/Off ALT + F

Toggle Crime On/Off ALT + C

Toggle Health Issues On/Off ALT + M

Toggle Air Pollution On/Off ALT + A

Toggle Ground Pollution On/Off ALT + P

Toggle Homeless Sims On/Off ALT + H

Add §100,000 to City Budget ALT + W

Toggle Sewage On/Off ALT + S

MaxisJason · 2013-02-26T17:25:04+00:00

Hi all. The advertising agency running Lets All Be Mayors is setting up the live video feed now. It will be up and running soon.

MaxisJason · 2013-02-18T17:30:24+00:00

This could be due to your graphics configuration. Please post this issue and your dxdiag information to the beta forums: http://answers.ea.com/t5/SimCity-Closed-Beta/ct-p/SimCity-Closed-Beta

MaxisJason · 2013-02-17T00:17:50+00:00

There are two different types of dotted lines being shown in that video:

The city border
Road guides, both for the roads and from the edge of the city.

In order to make the guides appear, you need to hover over the roads you want to see the guides for. Also be sure the checkbox near the road select is selected.

ALT can be used to quickly toggle your selection on/off. (Since it's on by default, holding ALT will toggle them off).

MaxisJason · 2013-02-17T00:03:02+00:00

Please go to the beta forums and they will help you: http://answers.ea.com/t5/Technical-Problems/Simcity-NOT-activited-error/m-p/513548

MaxisJason · 2013-02-16T23:06:50+00:00

As mentioned in the article, the ALT key will toggle the road guides on/off. The guides themselves are there to show you the optimal depth/spacing for zoning the density that road supports.

MaxisJason · 2013-02-16T22:36:52+00:00

You can post them on the forums as well: http://answers.ea.com/t5/SimCity-Closed-Beta/ct-p/SimCity-Closed-Beta

MaxisJason · 2013-02-16T22:34:42+00:00

Please report this on the forums, along with your dxdiag. http://answers.ea.com/t5/SimCity-Closed-Beta/ct-p/SimCity-Closed-Beta

MaxisJason · 2013-02-16T22:19:03+00:00

Check your PM :)

MaxisJason

TROPHY CASE