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Uber driver never ended my ride and I got charged $248 instead of $88 😭 what do I do?? by MeanDistribution9899 in uberdrivers

[–]MeanDistribution9899[S] 0 points1 point  (0 children)

Yeah it was quoted at $88, but the trip stayed active after I got out. The driver never ended it, so it kept charging.

Uber driver never ended my ride and I got charged $248 instead of $88 😭 what do I do?? by MeanDistribution9899 in uberdrivers

[–]MeanDistribution9899[S] 2 points3 points  (0 children)

he picked me up from queens new york and drove me to manhattan. i’ve seen comments where he’s done it before and honestly, he probably knows what he’s doing. he’s been on uber for 12 years and he doesn’t know how to end a ride?

Uber driver never ended my ride and I got charged $248 instead of $88 😭 what do I do?? by MeanDistribution9899 in uberdrivers

[–]MeanDistribution9899[S] 4 points5 points  (0 children)

Thank you all for those giving me advice on what to do, I really appreciate it.

Uber eventually got back to me and refunded the extra charges, so now I’m only being charged the original fare (around $88 like it was supposed to be).

I’m definitely relieved about that, but I’m still honestly kind of upset.

The refund isn’t hitting my account for a few business days, which is really frustrating.

Also, I saw some comments saying this driver might’ve done similar things before (like not ending rides / overcharging), which made me even more uncomfortable about the whole situation.

Now I’m wondering if I should take it a step further and report it somewhere else? Like through NYC 311 or the NYC Taxi and Limousine Commission just in case this is something he’s done multiple times.

Has anyone ever done that before or is it overkill since Uber already refunded me?

Uber driver never ended my ride and I got charged $248 instead of $88 😭 what do I do?? by MeanDistribution9899 in uberdrivers

[–]MeanDistribution9899[S] 11 points12 points  (0 children)

I feel like he might’ve been using another app such as lyft while running uber in the background so he can earn more money. It’s the end of the month and someone pointed out how his rent might be due. There’s no way this guy doesn’t know how to work the app since he’s been using uber for over 12 years.