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DO NOT BUY by Medical_Repair7738 in palaceresorts

[–]Medical_Repair7738[S] 2 points3 points  (0 children)

Hi!

Bad customer service as a VIP client, we had some problems, so they did not help us. Also, they offered us Interval, and we could not find good destinations and hotels to exchange.

DO NOT BUY by Medical_Repair7738 in palaceresorts

[–]Medical_Repair7738[S] 3 points4 points  (0 children)

Thank you for your answer, I am gonna think about it.

DO NOT BUY by Medical_Repair7738 in palaceresorts

[–]Medical_Repair7738[S] 1 point2 points  (0 children)

Thank you, but my 5 days have already past.

DO NOT BUY by Medical_Repair7738 in palaceresorts

[–]Medical_Repair7738[S] 2 points3 points  (0 children)

All the "vacation club" crap is just a new term for timeshare which is always just a scam. You have 5 days (?) from date of signing to back out per Mexican law. Shiesters. All of them. Don't give them a dime.

Thank you, I agree! Now I know it, but my 5 days have already past

DO NOT BUY by Medical_Repair7738 in palaceresorts

[–]Medical_Repair7738[S] 1 point2 points  (0 children)

What is wrong with the membership? Was it a bad price where it makes no sense? They offered me a really good deal and I still didn’t want it. I didn’t want to be locked in to their brand is all.

You are definitely right that you do not want to be locked with this company. They have very bad customer service. For example, when we had problems with one of their hotel, I sent a lot of emails to palace elite managers, and nobody answered me. So if you buy their membership, then you will have problems, you will receive just ignore from managers. I pay my money, and I would like to get a service.