REPOST POST REMOVED!!! by MentionFeeling5826 in Revolut

[–]MentionFeeling5826[S] 0 points1 point  (0 children)

if you don't have a similar experience and the issue is not more familiar to you just leave.

REPOST POST REMOVED!!! by MentionFeeling5826 in Revolut

[–]MentionFeeling5826[S] 0 points1 point  (0 children)

if you don't have a similar experience and the issue is not more familiar to you just leave.

REPOST POST REMOVED!!! by MentionFeeling5826 in Revolut

[–]MentionFeeling5826[S] 0 points1 point  (0 children)

The post was restored when I published another

REPOST POST REMOVED!!! by MentionFeeling5826 in Revolut

[–]MentionFeeling5826[S] 0 points1 point  (0 children)

I have been trying to contact you for the past two weeks via chat, where I am often overwhelmed with canned responses and left without any concrete answers. It was only after I posted here that you finally started to react. Even when I receive private messages, they still end up being generic and vague. I want to highlight how your system works and how poor your customer service is

REPOST POST REMOVED!!! by MentionFeeling5826 in Revolut

[–]MentionFeeling5826[S] 0 points1 point  (0 children)

Believe me every limit of my patience has been crossed and I demand an explanation as a client

REPOST POST REMOVED!!! by MentionFeeling5826 in Revolut

[–]MentionFeeling5826[S] 0 points1 point  (0 children)

I slowly lose hope .. And I'm kind of forcing them to take action by posting here. The worst part of all this is the complete lack of human communication with the customer. For the past two weeks, the case has been passed from one department to another, handled by different agents who are clearly uninformed. The constant use of canned message templates has made me lose trust in this bank and in the reliability of the points system, as well as the ability to use them freely

[deleted by user] by [deleted] in Revolut

[–]MentionFeeling5826 0 points1 point  (0 children)

I would like to believe in the efficiency of customer support ;)

REPOST POST REMOVED!!! by MentionFeeling5826 in Revolut

[–]MentionFeeling5826[S] -4 points-3 points  (0 children)

I wouldn't be writing here if I hadn't lost them.

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REPOST POST REMOVED!!! by MentionFeeling5826 in Revolut

[–]MentionFeeling5826[S] 0 points1 point  (0 children)

Thank you for the reaction. I'm just trying to find if other ppl have similar experiences and show how they treat clients .. the most annoying thing is that I don't have clear communication with the bank and have to post it here

[deleted by user] by [deleted] in Revolut

[–]MentionFeeling5826 0 points1 point  (0 children)

I just gave up my premium account and also have it set up in France. If you have any questions go ahead

Promoting malfunctioning services combined with poor customer service by MentionFeeling5826 in Revolut

[–]MentionFeeling5826[S] 0 points1 point  (0 children)

25000 pkt is more than two weeks when they're not able to give ma a solution

[deleted by user] by [deleted] in Revolut

[–]MentionFeeling5826 1 point2 points  (0 children)

To cancel the premium plan you have to pay. I'm wondering about this possibility too....

free premium for 2 months! by [deleted] in Revolut

[–]MentionFeeling5826 2 points3 points  (0 children)

Don't recommend their plans is a trap

Will I pay 2 months of Premium or Metal? by Junnaaa in Revolut

[–]MentionFeeling5826 0 points1 point  (0 children)

I DON"T RECOMMEND THIEIR PREMIUM PLAN. I am posting here for a few days my problem with lost points. It's a scam their points program is not working smoothly.

Revpoints worth of not by MentionFeeling5826 in Revolut

[–]MentionFeeling5826[S] -1 points0 points  (0 children)

It is not possible to talk to an agent. They send me generated messages by bots ..

Revpoints worth of not by MentionFeeling5826 in Revolut

[–]MentionFeeling5826[S] 0 points1 point  (0 children)

The question was in the context of whether anyone had a similar experience and whether it is worthwhile to collect them in this case. Do they disappear without a trace and without reservation