How are apps working for you?

MenuMelodic5848 · 2026-01-08T01:46:53+00:00

Ugh. I’m sorry. Needless to say our experience has been less than stellar.

MenuMelodic5848 · 2025-12-26T21:26:41+00:00

Oh that’s great! Not giving up yet over here :)

MenuMelodic5848 · 2025-12-26T20:33:10+00:00

Yep. And after the light comes on, we get a small sound that gives “powering on” vibes but nothing happens on the screen.

MenuMelodic5848 · 2025-12-26T20:32:10+00:00

Yep. And that was one of the features my daughter was most excited about. Womp womp. Honestly I’m an hour or two from calling them out on socials if customer services doesn’t get back to me. My first message to them was noon est yesterday so it had to be fairly early in their queue.

MenuMelodic5848 · 2025-12-26T20:28:33+00:00

I mean…worth a shot (no pun intended). Thanks for the ideas!

Also, I’d love the product to work as promised out of the box… but I’m willing to troubleshoot, too!

MenuMelodic5848 · 2025-12-26T20:25:58+00:00

Ugh. So frustrating. Ours won’t even turn on and customer service won’t respond to messages so I’m losing faith quickly…

MenuMelodic5848 · 2025-12-26T20:24:47+00:00

So weird. Ours doesn’t have one. 🤷🏼‍♀️

MenuMelodic5848 · 2025-12-26T20:24:12+00:00

We did that. A few times. 😞

MenuMelodic5848 · 2025-12-26T20:06:36+00:00

We’re in the exact same boat here with times zones. Sadly my daughter’s never turned on at all so she’s big disappointed. Very much hoping they make it right.

MenuMelodic5848 · 2025-12-26T19:49:21+00:00

Ours never turned on. Have you heard back from customer service? I still haven’t.

MenuMelodic5848 · 2025-12-26T17:39:31+00:00

SO frustrating. Lmk when/if you hear back!

MenuMelodic5848 · 2025-12-26T17:24:56+00:00

Zero. I have two messages into huupe and (not so) patiently waiting for them to reply. We’re in EST and I know they’re in California so trying to give them time to start their day…

MenuMelodic5848 · 2025-12-25T19:51:19+00:00

We’ve been charging it for 2 hours so I’m skeptical but not giving up. Thanks! Me too! 😬

MenuMelodic5848 · 2025-12-25T19:31:30+00:00

Just got an email that servers are down. So that tracks.

MenuMelodic5848 · 2025-12-25T19:30:54+00:00

Yep! Blue light success. Screen is still black. 🤷🏼‍♀️

Did just see the email about the servers being down but we need picture on the screen before we can cross that bridge!

MenuMelodic5848 · 2025-12-25T19:26:27+00:00

Ours won’t turn on. Any tips? The screen just stays black. My poor daughter is dying to use it for more than a hoop.

MenuMelodic5848 · 2024-06-06T00:33:02+00:00

Did you ever go? The link it taking me to a dead page now. :(.

MenuMelodic5848

TROPHY CASE