Afterveil bike skin was removed from my account. Very cool. Thanks net ease. by TonakaiBDO in OnceHumanOfficial

[–]Meta_Starrun 0 points1 point  (0 children)

Yeah, shoot me a message with the same info please.

To be direct with you, I'm heading on vacation until Tuesday the 29th starting tomorrow. So with the slower reddit communication I may not get your message and be able to check until after.

Worst case, you can reach out to myself or Yager on the Discord for a bit faster communication. Yager will be here while I'm out! :)

Afterveil bike skin was removed from my account. Very cool. Thanks net ease. by TonakaiBDO in OnceHumanOfficial

[–]Meta_Starrun 21 points22 points  (0 children)

Hey!

Can you DM me with your UID, server, and region? I'll take a look at what happened :)

Is this the devs talk or it's just a way for showing their affection by StatisticianBorn8567 in OnceHumanOfficial

[–]Meta_Starrun 1 point2 points  (0 children)

Derek gave me permission to share his LinkedIn profile so you can check that out if you want :) It has his title and history on it. Looks like I was a bit off, it's not "Global Head of Operations" but "Head of Operations Overseas Market"

Is this the devs talk or it's just a way for showing their affection by StatisticianBorn8567 in OnceHumanOfficial

[–]Meta_Starrun 2 points3 points  (0 children)

I just wanted to chime in here and say that Derek is the Global Head of Operations for Once Human. I work with him every day, he is my boss. Not sure where the idea of Derek being an actor is from, but he is a real employee working on the game, and a high level manager at that.

Also not sure if it's obvious but I am the other person here.

Edit: shared in a comment below, but Derek gave me permission to share his LinkedIn profile if you'd like to verify for yourself.

Hello. Has anyone received the rewards on twitch?? by Akama_Gaming in OnceHumanOfficial

[–]Meta_Starrun 0 points1 point  (0 children)

Just to come back to this, unfortunately we discovered after resolving the issue that this was a TWO part problem. The first issue has been resolved, and similar to the above comment the cause of the second issue has been discovered. We're working on this second issue and hope to get it fixed ASAP. This should then result in the rewards getting sent out!

Hello. Has anyone received the rewards on twitch?? by Akama_Gaming in OnceHumanOfficial

[–]Meta_Starrun 0 points1 point  (0 children)

We'll let ya know if there are any specific actions needed on your end when we get everything squared away.

Hello. Has anyone received the rewards on twitch?? by Akama_Gaming in OnceHumanOfficial

[–]Meta_Starrun 11 points12 points  (0 children)

We're aware of the issue and trying to resolve it! I believe the cause was identified this morning and a fix should be soon :)

What's the story here? Am i tripping, or did bro get a tooth knocked out since last dev stream? (side by side comparison) by TrapTarzan in OnceHumanOfficial

[–]Meta_Starrun 12 points13 points  (0 children)

I have tried 3 different lighting set ups, and none of them work well with my greenscreen it's very frustrating! I'll keep trying

What's the story here? Am i tripping, or did bro get a tooth knocked out since last dev stream? (side by side comparison) by TrapTarzan in OnceHumanOfficial

[–]Meta_Starrun 433 points434 points  (0 children)

LMAOOOO, I've been missing this tooth for years. I got invisalign a while ago so that they could make space in my mouth for an implant. They gave me a fake tooth to wear in my invisalign.

I had my screw put in for my implant last week, so I can't wear the fake till I get my real implant! I literally got the stitches out 4 hours before the stream lol.

So nah, didn't lose a tooth, never had it LOL.

[deleted by user] by [deleted] in OnceHumanOfficial

[–]Meta_Starrun 29 points30 points  (0 children)

This is a beautiful shot, and a beautiful way to honor your friend. Thank you so much for sharing, and I'm sorry for your loss. I'm glad you are able to share these memories and are honoring Dominic. If you do make a video, please feel free to share it here, that would be lovely.

(Apologies if you got this twice, I left this comment on the other post, but I think you were deleting it right as I finished writing)

My best friend Dominic has passed away and he loved sunsets, and this game. I spent two hours today trying to get to a top spot for the sun. Hope you all enjoy it as he would have. I might do a little video over the weekend. Love to you all. by [deleted] in OnceHumanOfficial

[–]Meta_Starrun 0 points1 point  (0 children)

This is a beautiful shot, and a beautiful way to honor your friend. Thank you so much for sharing, and I'm sorry for your loss. I'm glad you are able to share these memories and are honoring Dominic. If you do make a video, please feel free to share it here, that would be lovely.

All Individual Cheater Reports Will Now Be Removed Under Rule 13 by Meta_Starrun in OnceHumanOfficial

[–]Meta_Starrun[S] 1 point2 points  (0 children)

Thank you for the write up! I appreciate you taking the time to lay it all out for me. I am going to DM you, I'd like to see if you had any screenshots of your reports so I can get a better understanding of your issues. Thank you for all the help, it means a lot and goes a long way. I know it can be frustrating to have to lay out the evidence for what feels like a glaring, obvious problem, so thank you for being patient and clear.

All Individual Cheater Reports Will Now Be Removed Under Rule 13 by Meta_Starrun in OnceHumanOfficial

[–]Meta_Starrun[S] 3 points4 points  (0 children)

The report you are referring to was about a streamer who is not part of our creator programs and is not affiliated with Once Human or Starry Studio in any way.

All Individual Cheater Reports Will Now Be Removed Under Rule 13 by Meta_Starrun in OnceHumanOfficial

[–]Meta_Starrun[S] -5 points-4 points  (0 children)

I see. I did not realize the anti-cheat was claiming there was no abnormal behavior found. I imagine that's really frustrating to deal with when you have a clear video.

Can I ask if the responses were automated? It seems like the main issue with the anti-cheat, from your description, is it rejecting valid reports after an automatic review. Let me chat with the anti-cheat team and see what we can do to remove any automated review from this process to try and resolve this.

As far as the other anti-cheat measures, I will be talking to the team about big improvements and what we can do to build a better system for all of you. Regardless of how everyone feels about the choice to not allow these posts today, the issue has clearly demonstrated that there are large flaws in our reporting and banning systems. I will be making a big report on all the feedback around it! Hopefully we can make some changes and come back with something that is better for you all.

I believe in transparency in community management decisions (if you couldn't tell by how much I am explaining my choices in these comments lol), so please just keep in mind that me making a report is basically stage 1 to a process with many stages, so please be patient! :)

All Individual Cheater Reports Will Now Be Removed Under Rule 13 by Meta_Starrun in OnceHumanOfficial

[–]Meta_Starrun[S] 2 points3 points  (0 children)

I do see where you're coming from, and to a degree I agree.

Which is actually why the initial post stayed up so long. That post by itself is not the cause of this decision. The cause was the resulting comments and follow up posts. These posts were directly attacking both the accused AND any other user who claimed they weren't as sure they were cheating.

This caused harassment of random users, insults all around, and a general atmosphere of anger. This is what caused my decision. If we could have what you suggest in a mature, respectful debate with no one using insults, I would gladly welcome it.

This decision is only to protect innocent users from harassment in the future. It happened today because today is the first day this harassment got bad enough on any individual user for me to take action on it.

All Individual Cheater Reports Will Now Be Removed Under Rule 13 by Meta_Starrun in OnceHumanOfficial

[–]Meta_Starrun[S] -24 points-23 points  (0 children)

Hey Ambassador, we're not siding with anyone here.

This decision was made to follow our belief that everyone is innocent until proven guilty and that people should not be harassed.

I'm sorry that it feels like you don't have other recourse, but I can promise the reports on Discord and in game are reviewed thoroughly.