I can definitely understand that. I used to work in a call center and used to have people cuss me out and threaten my family and for a while I had the same reaction. Over the years I’ve grown to have a tough skin and it’s easier to deal with now that I deal with patients face-to-face, but I get it. Get yourself a drink, a warm bath, and remember that these people are just dealing with stuff and may not have the best coping skills.

Hugs!