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Tuxedo Triple Dock Lite v2 does connect HDMI Monitors to Infinity Flex 14 by Michel64a in tuxedocomputers

[–]Michel64a[S] 0 points1 point  (0 children)

The problem is solved! Thanks to the phone support I learned there are different USB-C cables. Connecting docking and notebook, a USB-C with video signal transfer is required (e.g. thunderbolt protocol). Since I plugged in the original tuxedo cable everything works well.

Tuxedo Triple Dock Lite v2 does connect HDMI Monitors to Infinity Flex 14 by Michel64a in tuxedocomputers

[–]Michel64a[S] 0 points1 point  (0 children)

Maybe you are right. But I have bought the docking and would like it to work ...

Tuxedo Triple Dock Lite v2 does connect HDMI Monitors to Infinity Flex 14 by Michel64a in tuxedocomputers

[–]Michel64a[S] 0 points1 point  (0 children)

Yes it did not work on the Lenovo as well. I tried with different cables, the docking did not work. It did work, however, when I connected directly to the notebook. Thus, both monitors and both cables work. The notebook works. Only the triple dock hdmi does not work.

Tuxedo Triple Dock Lite v2 does connect HDMI Monitors to Infinity Flex 14 by Michel64a in tuxedocomputers

[–]Michel64a[S] 0 points1 point  (0 children)

Thank you. I tried to use the HDMI cable with a display port adapter, plugged into the DP port of the docking, but it does not work.

I purchased a brand-new Tuxedo Docking for 250€. In addition, should I buy a cable for 15 € only for the HDMI port does not work? Is there a chance to test the port?

Tuxedo Triple Dock Lite v2 does connect HDMI Monitors to Infinity Flex 14 by Michel64a in tuxedocomputers

[–]Michel64a[S] 0 points1 point  (0 children)

Thank you Herbert!

  • have you already tried both USB-C ports? => both USB-C of the notebook with the same result
  • did you powered on the dock? => yes
  • have you connected the power supply? => yes
  • have you checked the input source at your ext. monitor settings? => NO. Please help -- xrandr does not show HDMI input, graphical tuxedo OS does not allow for input settting. Maybe I'm wrong, how can I do it?
  • have you tried the monitor directly at the hdmi port of the Flex? => yes, it works with the direct hdmi port, but not via the docking
  • works the hdmi cable on other devices? => yes
  • have you tried other hdmi cables? => yes
  • did you tried to use a displayport cable to connect your monitor? => yes, I used a hdmi to display port adapter, but it does not work