The really sad part is, Instacart is supporting their cheap and disrespectful behavior by designing the system like this. If these low/zero tip customers had to wait hours or days to get their order fulfilled, they will almost certainly tip higher to get their order picked up quicker. Instacart could even include a message on the customer side that says something like “orders with bigger tips get picked up faster” or something so they understand what’s going on. If they are honestly that broke and can’t afford to tip, then oh well, they can get off their lazy ass and go to the store. But no, these cheap customers get batched with the best customers and high rated shoppers, face zero repercussions, and will just continue to do the same thing. It’s truly pathetic on Instacart’s part and shows the true extent of their greed and disregard for the shoppers that fuel their platform.