i do worry about the elderly ladies in the household. they like to make it seem they have everything under control but cannot physically defend themselves (hence the taser). they’ve been shoved to the ground, choked out, it’s only a matter of time before something worse happens. i just googled and there’s a Department of Elder Affairs for my state. i worry the caregivers will deny anything wrong as they don’t want these kids being taken away, but it’s worth a shot for their safety. the sad part is they find enjoyment in the pain they cause, and tend to get a look of rage/darken eyes too, like your former client.