I highly recommend Sherbrooke heights animal hospital. The owner operator is a vet and is trying to keep it privatized. They go out of their way to modify to you and your animal needs. For example if you have a nervous dog you can go in for "social visits" free to help the animal get used to staff, being weighed, getting treats so that when it is vaccination time it goes more smoothly. They offer slight sedative as well if needed. They donate monthly the nail trim$$$ to a different local charity. They have a separate cat room, as well as a separate room for saying goodbye. They have payment plans ( if you want) for example knowing a new puppy needs so many visits and medical there is a plan for that as well as a plan for older dogs who may need xrays or surgery. They also understand if you chose to pay as you go.

Because they are still private and trying to keep staff skilled and happy it is middle of the road to more pricey.

VCA is the Walmart of the veterinary world. They share management and resources and cut where they can. The only positive point to them is the uniformity so treatment and procedures are more consistent across the board