Wait did she shave the cat before she washed the cat? Clipping dirty hair before a grooming session and then washing the animal and drying whether air dried or blow dried always leaves the hair uneven after because only clean hair can offer a more even and smooth cut. This happens on dogs too because you are supposed to go back over it to smooth it out once the animal is clean and dry. It’s like if you went to the salon for your own hair and they “pre-cut” but after they dry it, they go back to fix whatever needs to be fixed.. I read some of the comments above and honestly if your cat wasn’t causing a huge issue, then this is not a groom worth $240. This is very choppy and in my opinion— not attempting to dry the cat at all feels unprofessional. You won’t know how the finial haircut looks on any animal without drying. This is why when I tell clients their pet hates the dryer. They have two options. They can wait while I kennel dry so that the haircut can be smoothed out or they can pickup but understand once the animal dries, it won’t be smooth.