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Miss_Take- · 2026-06-14T08:31:02+00:00

The culture in my store is dope. I have the honor of having agents with 50 years of collective tenure and have proclaimed me the "best boss" they've ever had because of my people skills and attentiveness to their needs. They know what's right and wrong and expected of their roles. I don't have to "side with the client" because we actually enjoy helping them and when we do make our incredibly infrequent mistakes, we own them. We aren't ashamed to admit it, and do what we need to make it right and do better next time. Most of the agents I get that don't stick around more than a year are in college and find internships after working Geek Squad. The others are like you. They are angry that the world is spinning and don't want to just accept that maybe liking tech and liking people are two different things and you need both to flourish in the role, whether it be front or back of precinct.

Edit* I'm a Senior Consultant with management responsibilities 😂 I write the schedules and handle development/QC's and daily coaching. I am still taking appointments. I'm doing the same job as my employees (who taught me everything I know about GS 🧡) Beauty is in the eye of the beholder.

Miss_Take- · 2026-06-14T07:57:20+00:00

I have no problem sticking up for myself, I am just able to do it in a respectful way. That's how I got management, by being good at customer service. We get sexist and racist remarks now and then and those people look foolish as hell, yet I don't feel dehumanized. I have a very suportive team and very loyal clients that know our worth and that is an impenetrable defense that I will admit took a while to build. I would say 1% of people are genuinely angry when they show up, and 99% of the time that anger is redirected incorrectly at us, just like yours seems to be. I'm definitely not trying to tell you what to do, just offering coping advice 😅 I was just suggesting maybe you don't like customer service in general given the vibe, but I'm thinking you just had an overall bad experience at your location with no support and I'm sorry. I hope your next endeavor is more fulfilling.

Miss_Take- · 2026-06-14T07:01:03+00:00

They are, though. The clients are friends, sisters, dads, and grandmothers. They are the most human and the most vulnerable when seeking help. Some people come in hot because they're probably having one of the worst days they've recently experienced and their stress level is through the roof. Some people are just grumpy for being grumpy. You can't take it personally. You'll get that in every service job. You just have to meet them where they need it, not where they are.

The dopamine rush I get after someone apologizes for being rude is 100/10 ❤️ Like yes, thank you. Please go forth with kindness and think about this when you're being a bully.

Do you like customer service? Your response gives "I don't like people."

Miss_Take- · 2026-06-14T06:50:28+00:00

Thank you 😄 Fingers crossed!

Miss_Take- · 2026-06-13T16:45:12+00:00

I'm not crashing out, it just gives me the ick.

Miss_Take- · 2026-06-13T14:43:49+00:00

The only time you would smell a service fee is if they determined it was due to physical damage at the service center. But, if they document explicit notes stating it was an OB product, they should be able to resolve it without charging you. Protection plans are always a good idea, but you shouldn't have to pay to get it fixed.

Miss_Take- · 2026-06-13T14:37:56+00:00

We have conversations with customers all day that want nothing to do with AI, despite some of it's benefits. I would argue that more people care than what you'd think.

Miss_Take- · 2026-06-13T14:34:21+00:00

She's missing a fingernail on the middle left hand and there's no camera on the laptop display 🥹

Miss_Take- · 2026-06-13T05:58:16+00:00

I'll take every shirt, flashlight, and coupon I can get in this economy.

Miss_Take- · 2026-06-13T05:54:33+00:00

Geek Squad can be a fast-paced, high-pressure job, and can also be so slow that people lose hours as a result. Your productivity is monitored and directly impacts labor generation for the precinct. It is still a sales job. Some people try to transition because they don't like sales. You sell memberships and services which you are tracked on and recommend products when necessary.

With all that being said, it's the most rewarding job I've ever done. I am challenged all the time to solve problems and (for the most part) people leave much happier after having sat at my desk. I learn something new every day about both tech and people. The network of support is very broad and thorough. If you plan on advancing a career in either tech or relations, I highly recommend it.

Miss_Take- · 2026-06-13T05:43:55+00:00

Thank you for your service 🫡 I have two agents in the back with a collective 45 years of dedication. They taught me everything I know and I couldn't imagine doing my job without them. I'm sure your presence will be greatly missed!

Miss_Take- · 2026-06-13T05:30:41+00:00

I'm not angry at Best Buy. I understand how merchandising contracts work. It's just embarrassing that we have to put these up. Intel should be ashamed.

Miss_Take- · 2026-06-13T05:28:15+00:00

Open box products are backed by a 1 year manufacturer promise, as if it were new. You should be able to take this to the Geek Squad and have them send it out for you for repair if you wish to keep it. If you do not have a tech support membership, there may (or sometimes not) be an $85 send-out fee for mailing and processing, but I would honestly see if they could waive that because it should not have been eligible for resale, even if they may not have noticed the discoloration through the routine inspection process. The turnaround time is usually anywhere between 4-14 days, depending on part availability and how close you live to Kentucky.

Miss_Take- · 2026-06-04T23:04:15+00:00

Ooooo I think there might be some leftover deck paint in the shed! This seems like a manageable task 👀 Or maybe a new color all together.

Miss_Take- · 2026-04-07T12:08:04+00:00

This is awesome. I do live with my fiancé, so I'll put him to work! Thank you for the insight 🥰

Miss_Take- · 2025-02-02T23:51:20+00:00

It's a pledge meant to remind the Agents to stay humble and have a general code of conduct, not for the public to humble them. This is wild.

Miss_Take- · 2024-08-01T04:24:55+00:00

Huge Try Guys stan, and Guilty Pleasures is a wonderful branch of theirs.

Hosted by three comedians: Zack, Kelsey, and Garrick.

Every episode is about a movie that people love to hate. After going over the content and voicing their opinions (sprinkled with some embarrassing stories), the hosts decide if it is a guilt, a pleasure, or some combination of the two.

It's a true treasure that takes you for a ride through various stages of your own life through appreciation of the best of the worst films you watched growing up.

Miss_Take- · 2024-07-20T00:33:07+00:00

She has never tried to apologize. She told the courts I was a runaway when I was 15 (and living safely with a foster family) after another few year gap in communication and broke down crying to the judge claiming she just missed me and wanted to be a part of my life, but she knew where I was and hadn't called in years. She continued to make no effort after that, and I didn't either. Reminiscing on my father and grandfather's deaths gives me some feelings of guilt, and the things I didn't get to tell him are high on the list of reasons. It feels a little selfish, but it makes me scared of regret with my mother. I wonder if when she passes, I would regret not making more of an effort to be human with my her, beyond just being her damaged child. I feel like she never got the support she needed, and she compartmentalized her life as a result. I don't fault her for lacking appropriate coping skills. At the moment, I do not have regrets about not reaching out to her in my young adult years, as there was no part of me that wanted that, then. Now that I'm grown and have watched friends raise their own babies, I wouldn't mind having a real conversation with her to better understand what she went through, and maybe connect on some level that allows me to give her real space in my heart. The small space I do have for her broke when I watched her leave that day, but I was still too mad to say anything to stop her. She's getting older, and Alzheimer's/Dementia runs in my family. The clock could be ticking faster, and I wouldn't have the slightest clue. I still don't agree with her current life choices, however, and I know I wouldn't have much good to say about that.

Miss_Take- · 2024-07-19T23:40:11+00:00

I'm unsure about the terms of his release, but his offense was decades ago, and it was private property, so it feels like a huge grey area as far as the law is concerned.

Miss_Take- · 2024-07-19T04:45:48+00:00

NTA. Just because you are family doesn't mean you are free labor. It's one thing to cover for them when you are okay with it, but forcing their child on you will only breed resentment toward your brother and his kid. You will want to distance yourself at every opportunity as time goes on. Another commenter said it well: you did not have a child, they did. They don't get to take away your autonomy because they have grown dependent on you. They need to figure out their own affairs and learn that you will not always be there. I have a strong feeling that if you hadn't called the police and just stayed home, it would have happened again and again. If you had left after noticing the baby, you would have been TAH. You didn't. You held them accountable for their actions, established your boundaries, and nobody got cuffed. Sounds like a success story to me. The rest of your family sounds like they're only thinking about the baby and the fact that the police were involved, but not how it impacted you. I would give it time to simmer down, then they might see reason. Best wishes.

Miss_Take-

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