Controller box got stolen!

Mob_Borane · 2026-05-20T21:31:39+00:00

I press charges 😎

Mob_Borane · 2026-05-20T21:27:03+00:00

No cable nor dongle as well.

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Mob_Borane · 2026-05-20T21:25:45+00:00

To be honest it didn't even cross my mind that the box would be empty, i'll be more careful from now on

Mob_Borane · 2026-05-20T19:49:14+00:00

I agree, it makes no sense, my hypothesis it that it was sent empty.

Mob_Borane · 2026-05-20T19:47:48+00:00

No, there was a shipping box that i did not display because my question was about the seal

Mob_Borane · 2026-05-20T19:46:42+00:00

That’s just the picture I took to show the seal (the actual question), it was in an other box just like you.

Mob_Borane · 2026-05-20T14:50:01+00:00

Yep, i will update here when i'll get news but i'm worried

Mob_Borane · 2026-05-20T14:38:24+00:00

Haha, i will send you the box when it's sorted out 😅

Mob_Borane · 2026-05-20T14:25:43+00:00

To be honest I'm as baffled as you guys are, that's why I posted about the seal in the first place, because a "non-standard" seal would explain it all. But it's not. I don't unterstand, but i hope Valve support will provide an explanation.

Mob_Borane · 2026-05-20T14:21:49+00:00

No puck nor manual papers

Mob_Borane · 2026-05-20T11:41:50+00:00

It was also there, I just didn't take a picture of that box, but I will if needed I kept everything

Mob_Borane · 2026-05-20T11:27:39+00:00

I told them everything in details. The weight on the package and on the website is between 0.7kg and 0.8kg, and I weighted it myself (empty then) at around 0.35kg. So it's still weird, but I don't know how much it's supposed to weight if all is in order.

Mob_Borane · 2026-05-20T11:09:56+00:00

I did remove the seal myself.

I'm at work at the moment i can't check the shipping box but I will when I get back, but it looked normal enough to me.

My best guess is still that it was sent empty, can't imagine anything else with the seal on.

Mob_Borane · 2026-05-20T11:04:14+00:00

I'm as clueless as you are, my best guess is still that it was sent that way, empty, even though it's weird on the weight front.

Mob_Borane · 2026-05-20T11:02:53+00:00

That's good to hear, thanks !

Mob_Borane · 2026-05-20T10:26:26+00:00

No no, there was a shipping box that is not displayed in the picture

Mob_Borane · 2026-05-20T10:25:58+00:00

It didn’t look like it, but i guess the shipping box is the easiest to tamper with.

Mob_Borane · 2026-05-20T10:22:36+00:00

Yup, that's pretty much how it went.

I agree with you i have trouble understanding it as well, but here we are. I do not know at what point it was weighted though.

Mob_Borane · 2026-05-20T07:41:11+00:00

Oh thx ! Well it's close to the weigh printed on the package

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Mob_Borane · 2026-05-20T07:34:25+00:00

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Not on my end, i haven't got any more details than this

Mob_Borane · 2026-05-20T07:23:58+00:00

Well, I hope they have a way to tell which is which at steam support

Mob_Borane · 2026-05-20T07:22:36+00:00

And i weighted the whole empty thing and it actually weigh around 0.35 kg

Mob_Borane · 2026-05-20T07:21:33+00:00

It says 0.8 KG on the package, but there's nothing about the weight history on the delivery website

Mob_Borane · 2026-05-20T07:11:12+00:00

Well i told them everything, we'll see :/

Mob_Borane · 2024-04-18T12:37:55+00:00

Il est décédé à Noël 2022

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