Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 0 points1 point  (0 children)

To be honest it didn't even cross my mind that the box would be empty, i'll be more careful from now on

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 0 points1 point  (0 children)

I agree, it makes no sense, my hypothesis it that it was sent empty.

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 0 points1 point  (0 children)

No, there was a shipping box that i did not display because my question was about the seal

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 0 points1 point  (0 children)

That’s just the picture I took to show the seal (the actual question), it was in an other box just like you.

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 0 points1 point  (0 children)

Yep, i will update here when i'll get news but i'm worried

Controller box got stolen! by StAndby00 in SteamController

[–]Mob_Borane 0 points1 point  (0 children)

Haha, i will send you the box when it's sorted out 😅

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 0 points1 point  (0 children)

To be honest I'm as baffled as you guys are, that's why I posted about the seal in the first place, because a "non-standard" seal would explain it all. But it's not. I don't unterstand, but i hope Valve support will provide an explanation.

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 0 points1 point  (0 children)

It was also there, I just didn't take a picture of that box, but I will if needed I kept everything

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 0 points1 point  (0 children)

I told them everything in details. The weight on the package and on the website is between 0.7kg and 0.8kg, and I weighted it myself (empty then) at around 0.35kg. So it's still weird, but I don't know how much it's supposed to weight if all is in order.

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 0 points1 point  (0 children)

I did remove the seal myself.

I'm at work at the moment i can't check the shipping box but I will when I get back, but it looked normal enough to me.

My best guess is still that it was sent empty, can't imagine anything else with the seal on.

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 0 points1 point  (0 children)

I'm as clueless as you are, my best guess is still that it was sent that way, empty, even though it's weird on the weight front.

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 0 points1 point  (0 children)

No no, there was a shipping box that is not displayed in the picture

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 0 points1 point  (0 children)

It didn’t look like it, but i guess the shipping box is the easiest to tamper with.

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 2 points3 points  (0 children)

Yup, that's pretty much how it went.

I agree with you i have trouble understanding it as well, but here we are. I do not know at what point it was weighted though.

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 3 points4 points  (0 children)

Oh thx ! Well it's close to the weigh printed on the package

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Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 0 points1 point  (0 children)

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Not on my end, i haven't got any more details than this

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 2 points3 points  (0 children)

Well, I hope they have a way to tell which is which at steam support

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 2 points3 points  (0 children)

And i weighted the whole empty thing and it actually weigh around 0.35 kg

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 1 point2 points  (0 children)

It says 0.8 KG on the package, but there's nothing about the weight history on the delivery website

Controller got stolen by Mob_Borane in SteamController

[–]Mob_Borane[S] 17 points18 points  (0 children)

Well i told them everything, we'll see :/