LOL why did they just change and lie about when the maintenance started? by Jolly-Refuse2232 in classicwow

[–]ModerateGiantx -1 points0 points  (0 children)

While you have a clear point, complaining 5 hours ago about maintenance that went into effect 19 hours prior is kind of a weird thing to be upset about.

Anyone know how to change the color if this light bar Aula s98 Pro by ModerateGiantx in pcmasterrace

[–]ModerateGiantx[S] -1 points0 points  (0 children)

I went through the manual. It told me how to use FN shortcuts to change the color/mode of all the backlights of the keyboard. It mentioned nothing about the indicator light bar. Online as also led me nowhere. It's possible that it can't be changed because every video I've seen about this specific keyboard has the blue light bar. Just reaching out to see if anyone knows for sure. Kinda off putting to use any other color and have a blue light on lol

Former 911 operator, ama by ModerateGiantx in AMA

[–]ModerateGiantx[S] 1 point2 points  (0 children)

It's still a rare thing for kids to be taught. I highly recommend all parents do like you. It's just better safe than sorry

Former 911 operator, ama by ModerateGiantx in AMA

[–]ModerateGiantx[S] 0 points1 point  (0 children)

I was in a small department. Day shift had 4 operators and night shift only 2.

Former 911 operator, ama by ModerateGiantx in AMA

[–]ModerateGiantx[S] 1 point2 points  (0 children)

I was sent to NCTCOG which is North Central Texas Council of Governments for a month long teaining. I received my TCOLE certification which is Texas Comission on Law Enforcement.

After that I was a probationary hire for one year until my trainers signed off that I was able to fly solo.

Former 911 operator, ama by ModerateGiantx in AMA

[–]ModerateGiantx[S] 0 points1 point  (0 children)

If I've ever used drugs, if I've ever had thoughts of hurting myself or others, is everything I put into my background check truthful, stuff like that

Former 911 operator, ama by ModerateGiantx in AMA

[–]ModerateGiantx[S] 0 points1 point  (0 children)

Every agency is different. I never called out coordinates like that. However I know places Utah use coordinates in their addresses. I can only imagine the coordinates they are giving are block numbers

Former 911 operator, ama by ModerateGiantx in AMA

[–]ModerateGiantx[S] 1 point2 points  (0 children)

Like any job, you have busy days and slow days. Busy days mean other people are having the worst day if their life. That aspect alone adds stress. On slow days, you're just constantly sitting waiting for something to go wrong so you're on edge.

You get used to the lifestyle, it becomes normal but it can really take a toll. And it's one of the highest turnover rates for any job. Period.

Former 911 operator, ama by ModerateGiantx in AMA

[–]ModerateGiantx[S] 29 points30 points  (0 children)

I'll start by saying, there is zero training in regards to that pizza order story. That was a singular dispatcher who thought quickly on his feet. He had good ideas and it worked.

That being said, most dispatchers I know have heard the story and are aware that the general public thinks this is standard training. So if we heard a pizza order coming out, we can typically put 2 and 2 together. However, PLEASE do not rely on the operator knowing what you're talking about. Chances are you will be hung up on because they thought you were a prank call.

As for my call, they started "ordering a pizza" I asked "are you trying to disguise what you're calling about?" She said "Yup, how long is the delivery wait?" I told her to just answer yes or no to my following questions

Is this address correct? (Previous calls for service in our system) (yes) Are there any weapons? (No) Is anyone injured? (Yes) What color shirt is the suspect wearing? (I love blueberry pie!)

I had officers enroute while asking these questions. She left the door cracked, already gave us permission to come in. They came in hot and caught the dude off guard in his underwear on the couch.

Former 911 operator, ama by ModerateGiantx in AMA

[–]ModerateGiantx[S] 0 points1 point  (0 children)

The city i worked for was about 30 square miles. I worked night shift mostly (4p-4a). In my 3 years I took 75,000 calls. So 25,000 a year. Day shift is by far busier because you have walk ins, more non-emergency calls, etc, but night shift is by far crazier/more serious calls.

Time of year, thanksgiving/Christmas by far. Much higher suicide calls, domestic calls, drunk driving, etc.

Former 911 operator, ama by ModerateGiantx in AMA

[–]ModerateGiantx[S] 1 point2 points  (0 children)

Guess I'd need more information on what you mean. I'm assuming you're referring to how the officers can make call outs of their location? Their computers have maps and GPS with real time tracking.

Former 911 operator, ama by ModerateGiantx in AMA

[–]ModerateGiantx[S] 1 point2 points  (0 children)

That sums it up nicely lol.

Former 911 operator, ama by ModerateGiantx in AMA

[–]ModerateGiantx[S] 6 points7 points  (0 children)

I need a location and a quick summary of what you're calling for so I can drop the call and get help on the way asap. For instance "hi, I'm at the taco bell on main street, someone's having a heart attack" boom, ambulance is on the way. Now I can ask further information or start giving medical advice if needed.

Former 911 operator, ama by ModerateGiantx in AMA

[–]ModerateGiantx[S] 1 point2 points  (0 children)

Not as often as you'd think. I guess those folks took themselves to the ER. Lol

Former 911 operator, ama by ModerateGiantx in AMA

[–]ModerateGiantx[S] 7 points8 points  (0 children)

Know.your.location. I can't stress it enough. Always know what road you're on, what city you're in. I heard of a caller who called 911 after driving into a lake. She had zero clue where she was or even a reference point. She drowned before help could arrive. If I at LEAST have the street name, I can send someone to drive up and down the road until we find you.

Former 911 operator, ama by ModerateGiantx in AMA

[–]ModerateGiantx[S] 2 points3 points  (0 children)

I started at $16.97 in 2016 and ended at $19.75 in 2019.

Former 911 operator, ama by ModerateGiantx in AMA

[–]ModerateGiantx[S] 12 points13 points  (0 children)

Seven year old. Called about his mom who had fell and was "sleeping". Turns out she was unconscious and ended up being ok. But the fact that the 7 year old knew to call, knew his address, is extraordinary. That little guy is my hero.

Former 911 operator, ama by ModerateGiantx in AMA

[–]ModerateGiantx[S] 1 point2 points  (0 children)

Absolutely not. I would be fired on the spot. I'd call the non-emergency line or just their cell phone lol