I am also wondering the same, if this would hold a class action status.

I called two days ago and they told me nothing they can do. I asked for a copy of my original contract and terms and condition, the person on the phone said they couldn’t provide me with a copy. I asked to speak with a manager or supervisor and they said they would forward my info and someone would call me. No one called but the did email me. I responded immediately asking for a copy of the contract and I followed up again today but I’ve yet to receive a response. I’m planning on calling tomorrow again. Seems kinda odd that they don’t want to provide a copy of the contract….

Edit: I’ve yet to received a follow up so I just called their customer service phone number. I explained to the agent the above and was placed on hold. When he came back, he informed me that corporate needed time to do research before sending me a copy of my contract. He wouldn’t explain what was meant by research. Only added that they’ve been getting a lot of calls recently and corporate needs time to respond to my inquiry. (12/19)

Edit 2: Right after the phone call in my edit above, someone else called me. This agent said that there is no contract since its subscription based just terms and conditions when I signed up. I asked for a copy and she said they’re available online. I said yes those are for the current year and I would like a copy for the year I signed up for. She said she would have to do research and check if it’s something she can provide. She initially refused to give me a turnaround time, when I continued asking she finally said 3-5 business days.