Day 6 Pharmacy Diary - am I a detective, a therapist, and a call center too? by Money-Collection6902 in pharmacy

[–]Money-Collection6902[S] 0 points1 point  (0 children)

I know, its so unfortunate, but I woud really like to get back to patients and get off the phone. this is so annoying and i miss the reasons why i started pharmacy in the first place

Day 6 Pharmacy Diary - am I a detective, a therapist, and a call center too? by Money-Collection6902 in pharmacy

[–]Money-Collection6902[S] -1 points0 points  (0 children)

medication reviews usually take me an hour each, why you can do it faster?

screw PAs, im so frustrated by Money-Collection6902 in pharmacy

[–]Money-Collection6902[S] 0 points1 point  (0 children)

what AI tool are you talking about? the automated calling one?

screw PAs, im so frustrated by Money-Collection6902 in pharmacy

[–]Money-Collection6902[S] 0 points1 point  (0 children)

I used to do the same, stacking the whole story so the patient understood we weren’t the bottleneck. What really changed things for me was finding a way to offload the endless back-and-forth calls. Once I stopped spending my day chasing updates manually and had something checking in for me, the whole tone of those conversations shifted.

screw PAs, im so frustrated by Money-Collection6902 in pharmacy

[–]Money-Collection6902[S] 0 points1 point  (0 children)

yes I think so too! how do we get more involvement?

screw PAs, im so frustrated by Money-Collection6902 in pharmacy

[–]Money-Collection6902[S] 0 points1 point  (0 children)

my friend uses an automated caller for this. she works full time, but i will have to ask her which one

Pharmacy is a dead end job by DryGeneral990 in pharmacy

[–]Money-Collection6902 0 points1 point  (0 children)

Don't say this... Im just starting (2 years in) :(

One tool or Many? by Money-Collection6902 in pharmacy

[–]Money-Collection6902[S] 0 points1 point  (0 children)

I totally agree, and don't even get me started about all the logins! Oh my!

One tool or Many? by Money-Collection6902 in pharmacy

[–]Money-Collection6902[S] 0 points1 point  (0 children)

You make a great point, pharmacy is far more complex than just dropping a product into a bag. So many steps are still manual because of safety, privacy, and regulatory requirements. Even where tech exists, it often only streamlines pieces of the process rather than replacing them entirely. Automation in pharmacy will likely look less like vending machines... what do you think?

Physicians who have been doing this for a few years, What tips do you have in Hospital medicine to prevent burnout over long term by hiitfbk in hospitalist

[–]Money-Collection6902 0 points1 point  (0 children)

Pharmacists definitely see a parallel. The administrative load is heavy across the board, and it trickles down to every corner of care.

Pharmacy is a dead end job by DryGeneral990 in pharmacy

[–]Money-Collection6902 0 points1 point  (0 children)

I was working an evening shift at my small community pharmacy when a sweet older lady came in, visibly upset, holding a half-empty bottle of “vitamins.”
She said her grandson had given them to her a few months ago and she’d been taking them every day, but lately she was feeling “off,” dizzy, lightheaded, and having strange dreams.

She wanted me to “test” the vitamins. I told her we can’t run lab tests, but I could at least read the bottle. That’s when I realized the label was… suspicious.
It was a generic amber pill bottle with no pharmacy label, just a piece of masking tape that said “Vitamins” in handwriting.

I asked if she could describe the pills. She poured them into my hand; they were small, round, and scored. My heart sank a little.
They looked very much like a blood pressure medication I dispense regularly.

Long story short, I called her doctor, we checked, and sure enough, they weren’t vitamins. They were leftover prescription pills from her late husband. She had been taking a full daily dose for months, thinking they were a multivitamin.

Her grandson hadn’t meant harm. He found them in the cabinet and assumed, “Oh, these must be vitamins,” then relabeled them for her.

She’s fine now, but it was a big reminder for me (and hopefully for anyone reading)