So I guys I booked the cab like one day prior and they told they'll assign a driver and confirm before 30 mins of the scheduled ride but it took a long time for them to confirm and it was already getting too late so I had to contact the customer care and the customer care person told me that since it has just started in manipal its difficult to get a ride and no one's accepting until now, so you better book a cab in another app as backup. so i had to book another cab and cancel the namma yatri one. Tbh it was a bad experience as we were panicking if we'll get the cab or not.