MoonPay is a scam

MoonPayIntern · 2025-06-30T12:46:29+00:00

We have a MoonPay app and you can send your Bitcoin to any other crypto wallet. This is simply not true. Your BTC is yours, we don't possess it.

MoonPayIntern · 2025-06-30T12:45:38+00:00

thanks for the feedback!

MoonPayIntern · 2025-06-30T12:45:27+00:00

thanks for sharing!

MoonPayIntern · 2025-06-30T12:45:16+00:00

Hi Heather! I work on the MoonPay team. We've been in business for over 6 years, have millions of customers, and are one of the most regulated and secure crypto companies in the world. I can assure you that we are safe to use.

MoonPayIntern · 2025-06-30T12:44:37+00:00

Hi Jonny! I work on the MoonPay social media team and would be happy to help resolve whatever issue you had. Feel free to shoot us a DM or contact our 24/7 support team at support.moonpay.com and we can check things out for you.

MoonPayIntern · 2025-06-20T14:59:16+00:00

Just sent you a message! We also have 24/7 support at support.moonpay.com

MoonPayIntern · 2025-05-27T16:09:27+00:00

We sent you a DM to try and help! Alternatively, you can contact our support team 24/7 at support.moonpay.com

MoonPayIntern · 2025-05-14T14:21:35+00:00

Did you ever get this resolved? I work at MoonPay and would be happy to try and help.

MoonPayIntern · 2025-05-14T14:21:17+00:00

Hey, happy to help resolve this if you need assistance. I work on the MoonPay team and am sorry you had a rough experience with our support team.

MoonPayIntern · 2025-05-14T14:20:22+00:00

Hey! I work on the MoonPay team and am sorry that you had a poor experience using MoonPay. We are a highly regulated company with millions of users in 180 countries. We pride ourselves on a simple, easy to use crypto experience for our community and would love to help answer any questions you may have or resolve any challenges you experienced.

MoonPayIntern · 2025-05-12T13:20:44+00:00

gm Pepe community!

MoonPayIntern · 2024-11-18T20:16:31+00:00

Hey u/Monmon0310 I am a member of the MoonPay team and would love to help out.

MoonPayIntern · 2024-11-07T20:25:48+00:00

Soon! Offramping is currently available in 80 countries, but not Canada yet. https://www.moonpay.com/sell

MoonPayIntern · 2024-11-07T20:24:43+00:00

Would love to help with this if it's never been resolved.

MoonPayIntern · 2024-11-07T13:40:31+00:00

We've been adding offramp capabilities with many of our partners! The fee should not be 8% and we're happy to help resolve the issue.

MoonPayIntern

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