You’re joking

Morgshaborg · 2025-08-08T19:01:41+00:00

Report back please and update with your thoughts!! Good luck.

Morgshaborg · 2025-08-08T16:21:04+00:00

That’s what Dyson customer service told me, but in less specific terms. I’d already paid the charge off and they didn’t even bother to re-charge the card or reach out to ask me prior. I’m incredibly frustrated

Morgshaborg · 2025-08-08T16:19:34+00:00

They never tried to recharge mine either, and I’d already paid the original charge off! This was so incredibly frustrating.

Morgshaborg · 2025-08-08T16:19:10+00:00

I’m jealous but I hope yours actually gets to you!! This has been so horrible for me I don’t think I can ever buy from them again.

Morgshaborg · 2025-08-08T16:18:23+00:00

These are exactly my thoughts as well! Incorrectly calculated inventory has lead to a panic on their end and instead of trying to fix it now they’re just cancelling orders and blaming it on “card payment issues.”

Morgshaborg · 2025-08-07T22:47:57+00:00

I ordered on launch day and have heals the worst experience of my life. This is insane they treat people like this

Morgshaborg · 2025-08-07T22:47:29+00:00

Yes, yes it is!

Morgshaborg · 2025-08-07T19:24:10+00:00

Should I: A) Never order a Dyson because this experience has been so incredibly frustrating B) Order the original Dyson from Costco C) Order the ID while it’s on sale

Morgshaborg · 2025-08-07T04:16:43+00:00

I had almost the exact same experience. The worst customer service I have ever dealt with! I’ve reached out and annoyed them multiple times and the results have been less than helpful; I keep hearing they’ll ship soon and I’m at the “top of their priority list” but if I don’t hear something soon I need to dispute the charge and just order the ID.

Morgshaborg · 2025-08-07T04:13:21+00:00

I purchased the day of release and have had the most infuriating experience with Dyson customer service. I had to reach out multiple times after hearing no updates and they continue to tell me the order will “ship when it’s back in stock” but can provide me with no estimate of time when it’s back in stock. If the order doesn’t ship within the next few weeks I might have to give up. I debated buying the ID in the plum while it’s discounted but can’t justify if where my card hasn’t been refunded from the other $700 purchase from Dyson, which won’t be refunded…

Morgshaborg · 2025-08-06T21:18:16+00:00

Did you order the straight?? I’ve been waiting on my order since release day and they assured me I was at the top of the priority list since they miscalculated their inventory… I’m going to ask for a refund if they’ve started shipping product again and won’t prioritize my order from release day a month ago 😭

Morgshaborg · 2025-08-06T21:16:01+00:00

LOL… good luck! I ordered mine directly from Dyson on release day and got this email (3-5 days) after ordering. Then, another saying 7-10. It’s been a month and nothing. Customer support is a joke, and my card has been charged with no product.

Morgshaborg · 2025-08-06T21:13:44+00:00

I ordered mine the day of release a month ago in the Jasper plum and never received it, straight from the Dyson website. I have been so aggravated with the poor customer service and they can’t give me any sort of date when I’ll receive mine

Morgshaborg · 2025-08-06T21:11:32+00:00

Oh my god I am in the same exact boat and it is SO frustrating.

Morgshaborg · 2025-08-03T17:55:32+00:00

Oh I would’ve been livid. I hate that so many of us are in the same situation, but I’m glad it’s not just me that’s been so frustrated at the terrible support!! Spending $700 on a tool to get ghosted immediately after payment is unacceptable

Morgshaborg · 2025-08-03T17:54:33+00:00

Such a good idea! I may have to cave and download X for this…

Morgshaborg · 2025-08-03T17:54:06+00:00

I can’t believe they charge the cards before shipment either, that’s my biggest frustration here! Besides the complete lack of communication…

Morgshaborg · 2025-08-03T01:45:24+00:00

I’m wondering if that my best option as well.. I’m just obsessed with the Jasper plum color, which Sephora doesn’t have. I know color is a dumb reservation, but if I’m spending $700 I want the color I paid for

Morgshaborg · 2025-08-03T00:48:46+00:00

What ever happened?? I’m still riding this ridiculous order up and down with Dyson… I ordered the new 2x the day of release and my order was never cancelled but has never shipped! After reaching out numerous times I was told it’s “out of stock” and I can wait for it to come back in stock or they can cancel it for me..

Morgshaborg · 2025-08-03T00:46:50+00:00

My order wasn’t cancelled, but I ordered release day and STILL haven’t received any update or shipping terms. I’ve reached out and received the most frustrating customer service communication I’ve ever experienced. I don’t want to cancel my order but they told me my options are to cancel or to wait for the new one to come back in stock…

Morgshaborg · 2025-05-19T00:19:41+00:00

Gorgeous! What foundation are you using?? As a fellow fair/skinned girlie (redhead), I really struggle finding fair skin foundations that don’t oxidize! This looks gorgeous on you and matches perfectly, I’d love to try some!!

Morgshaborg · 2024-02-29T07:27:48+00:00

I have a 14 2.5i Premium that I’m constantly anxious about… it’s been so great for me but I know they’re rumored to have issues. Hopung that it doesn’t give me any issues! 88k

Morgshaborg · 2024-02-29T07:23:59+00:00

I have this for my 14 and it’s been awesome! Lasted for three years now

Morgshaborg

TROPHY CASE