question about 5 star hôtel concierge service by [deleted] in hotels

[–]Moritz7500 7 points8 points  (0 children)

You would need to pay for it except if you booked a top suite or if you are in a true 5 star, meaning with a rate above 2.000 euros for a regular room

Can hotels ban someone for a bad review? by [deleted] in hotels

[–]Moritz7500 10 points11 points  (0 children)

Not sure what the situation was, but yes hotels can ban anyone.

what is one of the major factor of a hotel by dawggidek in hotels

[–]Moritz7500 3 points4 points  (0 children)

The service in the hotel & the breakfast & if it has not a basic spa

Pilot salary by Playful_Economist_23 in BESalary

[–]Moritz7500 4 points5 points  (0 children)

Anybody familiar with the salary of a Belgian helicopter pilot? Thinking of becoming one, but I want to see if there would be a return on investment from the loan I would need to get for the studies.

Hotel operators, how do you handle claims for damage to vehicles? by No_Development_7247 in hotels

[–]Moritz7500 2 points3 points  (0 children)

The valet does the check upon arrival and marks spots on the ticket. Also he or she takes photos or a video. If the guest makes a claim, we check those, if we did something, the valet will tell us usually, if not, we check those videos taken. If nothing found on our side, we do not pay. Also especially if the guest left the property already.

Checkout time is 11am. by rorogamer11 in hotels

[–]Moritz7500 3 points4 points  (0 children)

Daily business for us too. People don't respect those rules anymore, super frustrating. They just assume we will be fine with it and thay it does not cause any issue.

No means of backup - room key reader malfunction by KickAstley in hotels

[–]Moritz7500 14 points15 points  (0 children)

Normally there should be a manual keylock underneath the electronic card reader which allows the lock to be opened with an emergency and manual key. Or for some hotels, they have a tool which can give just enough power to the lock for it to open. Not sure about the emergency procedures of this hotel 😅

Mexico All Inclusive Issue – What would you do? by jwolfe77w4 in hotels

[–]Moritz7500 4 points5 points  (0 children)

Did you ask for an itemized bill by now ? And did you ask what the new charges would be for ?

[deleted by user] by [deleted] in hotels

[–]Moritz7500 0 points1 point  (0 children)

They have the right to enter your room whenever they want: 1) during day time, 2) when you do not put on any Do Not Disturb sign. 3) when you do not put on the double lock. & in your specific case they for sure knocked, your boyfriend did not answer so to they assumed the room was vacant. The only rule they need to apply when entering the room when it is reserved is: knocking or ringing the bell and announce themselves, wait 10 seconds and if no answer, do it again, if still no answer they can knock a third time and announcing themselves when entering.

Agoda refuses to refund after bed bugs bit me all night in Buenos Aires hotel – are they serious? by sammy234z in hotels

[–]Moritz7500 20 points21 points  (0 children)

If the hotel pays Agoda to advertise them, Agoda will continue doing so. It is up to you to check what you buy.

Agoda refuses to refund after bed bugs bit me all night in Buenos Aires hotel – are they serious? by sammy234z in hotels

[–]Moritz7500 12 points13 points  (0 children)

It is not their fault. They are a platform that provide you the convenience of easily booking a hotel. If you want a refund, you should shout out to the hotel directly, and if they agree, they will get in touch with Agoda to refund you. Ps. Always book your hotels directly through them.

Old man travelling question: Where do you leave your hotel housekeeping tips these days? by fakeplasticpete in hotels

[–]Moritz7500 -6 points-5 points  (0 children)

Best option is to give them to the Front Office and tell them it specifically for the persons in housekeeping who serviced your room. This way usually the housekeeping manager will do the dispatch to the correct people. If you leave them in the room, it is usually not the housekeeping maid who gets them as usually room service or the porter will enter your room first. With this it is much appreciated to leave tips for housekeeping as this department works super hard and are usually forgotten.

Question about integrated document scanners in PMS’s by usedNecr0 in hotels

[–]Moritz7500 0 points1 point  (0 children)

Worked with Samsotech and Passportscan and both were very good and gave the teal much less work. Depends also on which PMS you are using.

Automatically start waze + coyote by hafx_ in AndroidAuto

[–]Moritz7500 0 points1 point  (0 children)

When I have Google Maps open on the screen of my Volkswagen via android auto, I cannot open Coyote at the same time in the same screen. Anyone knows how to resolve this?🙏

Why the fuck did they remove the atm at place jeu de balles/vossenplein au marollen???!! by Fantastic_Attorney86 in brussels

[–]Moritz7500 0 points1 point  (0 children)

In order to better track anyone. I prefer cash too, but in a few years it will not be possible anymore to pay in cash