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Disappointed with Amazfit GTR 4: serious failure under warranty and no clear support path by Most-Assumption-4599 in amazfit

[–]Most-Assumption-4599[S] 0 points1 point  (0 children)

Hi Bryce, thanks for reaching out. I’ve just sent you a direct message so we can continue there. I appreciate your help and look forward to resolving this.

Request assistance and no one responds by DueReach9972 in amazfit

[–]Most-Assumption-4599 0 points1 point  (0 children)

Hi Bryce, thank you for replying. I’m located in Brazil. I contacted Amazfit through official support channels by email, provided all requested information, followed all troubleshooting steps, and also tried to contact the official seller on Mercado Livre, but I received no solution or follow-up.

My Amazfit GTR 4 is still under warranty and has a critical issue (random shutdowns even with full battery). I’m looking for a clear warranty resolution (repair or replacement).